Review Vacancy
AgencyInformation Technology Services, Office of
TitleTechnology Analyst 2 (Product Management) - 9558
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $96336 to $121413 Annually
Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.
ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.
The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.
Under the direction of the Manager Information Technology Services 2, within the NYS ITS DOH Dedicated Support Product Development Team, we are seeking an experienced Specialist to join our IT team. This position will transition existing business applications to modern technologies. The Tech Analyst 2 in this position will possess strong .Net/Java development skills, a solid understanding of software modernization strategies, and the ability to collaborate effectively with other developers and stakeholders. Specific duties include, but are not limited to:
• Application Modernization:
• Participate in the planning and execution of application modernization efforts.
• Analyze existing .Net/Java code to identify areas for improvement and modernization.
• Contribute to the design and development of new application components using modern technologies (e.g., .NET, Java, Web APIs, Cloud Services).
• Assist in the migration of data and functionality from VB6 to new platforms.
• Evaluate and recommend modernization tools and techniques.
• Maintain, troubleshoot, and patch existing applications.
• Collaboration & Communication:
• Work closely with information security, business analysts, project managers, and other developers to understand requirements and deliver solutions.
• Participate in team meetings and provide regular updates on progress.
• Document code, technical designs, and migration processes.
• Testing & Quality Assurance:
• Develop and execute unit tests and integration tests.
• Participate in system testing and user acceptance testing.
• Identify and resolve defects.
• Perform the full range of supervisory duties.
Minimum Qualifications Non-competitive: Six (6) years of* information technology experience, two (2) year of which must be within the appropriate specialty**
*Substitutions: Associate’s degree with 15 semester credit hours in computer science or a related field substitutes for one year of general information technology experience. Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or a related field can substitute for one year of general information technology experience.
Bachelor’s degree in any field including or supplemented by fifteen (15) semester credit hours in computer science or a related field substitutes for three years substitutes for three (3) years of general information technology experience. Any bachelor’s degree substitutes for two years of general information technology experience.
Master’s degree or higher in computer science or related field substitutes for one year of general information technology experience.
**Specialty includes experience within one or more of the following information technology disciplines: artificial intelligence, cloud solutions, human centered design, product management, quality assurance, rapid application development, robotic product management, geospatial information services.
Preferred Qualifications:
? Preference for candidates holding relevant technology analyst certification, including but not limited to:
o Certified Business Analysis Professional (CBAP)
o Project Management Professional (PMP)
? Familiarity with data analysis tools like SQL, Excel, or other BI tools.
? Strong analytical and other skills like data analytics, business process modeling, data mining, and database management to gather, organize, and interpret complex data and translate it into actionable strategies.
? Excellent communication skills to effectively convey insights from data analysis to nontechnical team members and stakeholders.
? Project management skills to oversee projects from conception to implementation, ensuring all objectives are met on time and within budget.
? Customer service skills to understand the needs and behaviors of customers, aiming to improve their experience and satisfaction.
? Technical writing skills to document processes, requirements, and system changes clearly and accurately.
? Ability to work collaboratively with teams across the organization such as sales, marketing, and IT.
? Understanding of business processes and strategies to align product/system capabilities with organizational goals.
Please Note:
• Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.
• Appointment to this position is not final until all agency approvals have been granted.
Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.
Some positions may require fingerprinting.
Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.
If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.
Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.
The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.
Some positions may require additional credentials or a background check to verify your identity.
Email Address PostingResponses@its.ny.gov
Address
Swan Street Building, Core 4, Floor 1
Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.