Review Vacancy
AgencyInformation Technology Services, Office of
TitleChief Computer Operator - 9956
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $86681 to $109650 Annually
Appointment Type Contingent Permanent
Duties Description Under the direction of the Information Technology Specialist 4 (Operations), SG-25, within the Chief Technology Office/Data Center Services/Console and Print Operations, the position will be responsible for providing 24 X7 service to our customer agencies in an IBM mainframe, Unisys A series, Unisys 2200 series, and/or open systems environment. Specific duties include, but are not limited to:
• Manage data center resources proficiently to provide acceptable service in mission-critical environment;
• Assign staff to properly meet data center and agency goals;
• Monitor specific functions performed by console operations staff, such as Initial Program Loads (IPLs), on the IBM mainframe;
• Supervise communications between staff and customer agencies or vendors to ensure proper responses;
• Check production print for quality control;
• Execute the established procedures for problem escalation;
• Understand and participate in Change Management and Problem Management processes;
• Notify appropriate parties regarding application or system problems, according to procedure;
• Create daily reports, charts, statistics, and databases;
• Ensure operators understand how to perform basic cleaning and maintenance of the printer hardware and review the schedules to make sure they are followed;
• Keep print room procedures documented and current;
• Keep all print room statistics and other pertinent print room information current; and
• Perform the full range of supervisory responsibilities.
Minimum Qualifications You must be reachable on the appropriate eligible list for this title or be eligible for transfer under Section 52.6 or 70.1 of the Civil Service Law.
Transfers:
To be eligible for a 52.6 or 70.1 transfer, you must have one year of permanent service in a qualifying transferable title allocated to salary grade 21 or above.
Provisional Appointment: In the absence of an eligible list with three or more candidates willing to accept a position, a temporary provisional appointment may be considered. For provisional appointment, candidates must be a qualified employee of New York State and have one year of permanent competitive or 55b/c service as a Supervising Computer Operator. Provisional candidates must take the examination for Chief Computer Operator when it is next offered and must be reachable on the resulting eligible list to maintain employment. position, a temporary provisional appointment may be considered.
Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.
Some positions may require fingerprinting.
Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.
If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.
Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.
The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.
Some positions may require additional credentials or a background check to verify your identity.
Email Address PostingResponses@its.ny.gov
Address
Swan Street Building, Core 4, Floor 1
Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.