NY HELPYes

AgencyVeterans' Services, Department of

TitleVeterans Benefits Advisor 1 - VID 213392

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $66951 to $85138 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 50%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Erie

Street Address 1001 E. Delavan Ave Ste 9

City Buffalo

StateNY

Zip Code14215

Duties Description • Assist, advise, and advocate for veterans, members of the armed services and their families and survivors regarding federal and state veterans’ benefits.
• Assist in the preparation and processing of claims.
• Maintain liaison with public and private agencies which provide benefits for veterans.
• Disseminate information to veterans’ organizations and throughout the local community.
• Initiate and participate in outreach activities.
• Manage a local Department of Veterans’ Services client facing facility.
• Utilize your “Outlook” calendar for all daily activities and appointments. All client appointments and work-related activity should be accounted for on the “Outlook” calendar. Access shall be given to your direct supervisor.
• Enter all Department clients into the electronic Case Management system. Any activity related to a client shall be promptly entered into this system.
• Accreditation by the Department of Veterans’ Affairs, through the NYS Department of Veterans’ Services’, as an “Agent” pursuant to Section 38 CFR 14.629 is necessary for continued employment.
• Perform other duties as assigned.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position:

Required Service: Two years of active military duty in the Armed Forces of the United States and an honorable discharge or under conditions in the NYS Restoration of Honor Act.

Required experience: Three years of experience in employment counseling, military career counseling, military recruiting, guidance counseling, employment interviewing, personnel administration, teaching, labor relations; or as a Veterans’ Organization Service Officer; or in a governmental position responsible for: the explanation of benefit program and entitlement criteria to veterans and/or their families; the analysis of claims for veteran benefits; the preparation of rating decisions; and/or the direction and conduct of post-decisional hearings and processes appeals for veterans and/or their families.

Substitutions: college credits may be substituted for up to two years for the required experience at the rate of 30 semester credit hours equaling one year of experience.

*All candidates MUST submit a copy of their DD-214 when applying to be considered for this position.

OR

Current New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 16 or above and eligible for transfer under Section 70.1 of the Civil Service Law.

NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.

Additional Comments Notes:
• Travel may be required (approximately 50%), including during evening and weekends, depending on mission and assignment.
• Possession and maintenance of a valid Driver’s License issued by the NYS Department of Motor Vehicle is required or otherwise demonstrate the capacity to meet the transportation needs of the job.

*There is no examination required for appointment to a NY HELPS position. Candidates hired via NY HELPS will be appointed on a permanent non-competitive basis and will begin a probationary period.

At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

The NYS Department of Veterans Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants for all communities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources/KE

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on ApplyingPlease submit a resume and cover letter to HRresumes@ogs.ny.gov detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.