NY HELPNo

AgencyFinancial Services, Department of

TitleSenior Deputy Superintendent for IT and Operations (Director Financial Services Programs 3, NS)

Occupational CategoryAdministrative or General Management

Salary GradeNS

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $172787 to $213995 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 6 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address One Commerce Plaza

City Albany

StateNY

Zip Code12257

Duties Description The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.

The Department of Financial Services is seeking candidates for the position of Senior Deputy Superintendent for IT and Operations. Duties include, but are not limited to, the following:

• Serves as the primary liaison with all DFS business units on Business Transformation;
• Leads agency governance process including intake, prioritization, resource planning, contracts or purchasing, project execution, go-live support, transition to IT Operations;
• Manages the analysis, evaluation, and improvement of operational processes within the agency;
• Assists in implementation of the Superintendent’s goals and objectives for IT and Operations;
• Provides high-level oversight of portfolio projects, establishing PMO methodologies, and enforcing standardized processes for project initiation, planning and execution;
• Oversees business analysis for bureaus in the Department including, but not limited to research & analysis, requirements gathering and documentation, creation and implementation of quality assurance and user acceptance testing, and defect resolution;
• Develops a collaborative working relationship with other units and divisions within DFS;
• Participates in the design of staffing strategy for personnel within the IT and Operations units;
• Advises on strategic and operational considerations within the IT and Operations unit, including review of written materials (e.g. reports, policies, etc.) as appropriate;
• Consults with the Training division to support the development, maintenance, and implementation of training curricula that is appropriately designed to educate personnel about modernization efforts;
• Works closely with the OCM unit within the training division to ensure department readiness for implemented modernization projects, including communication plans for leadership, DFS staff, and external stakeholders;
• Coordinates DFS’ work with external partners (such as NAIC, NMLS, ELANY and others) as it pertains to modernization efforts within the Department;
• Advises the Executive Deputy Superintendent of IT and Operations on all matters falling within the scope of assigned responsibilities and makes necessary recommendations;
• Senior advisor to the Executive Deputy Superintendent for IT and Operations on all areas of procurement and contracts;
• Works with all units within DFS to improve and standardize processes involved with complex procurements;
• Develops operational KPI to measure how all areas of IT and Operations are performing and identify and implement ways to improve;
• Works on special agency-wide initiatives, including as proposed by the senior management of the IT and Operations Divisions or the Superintendent; and
• Other duties as assigned.

Minimum Qualifications Preferred Qualifications

• At least 14 years of experience in government administration and operations, human resources and labor relations, information technology, project management, budgeting and fiscal management, procurement, learning and development, emergency management, or office services and facilities management. Experience must include at least 5 years of managerial supervision.
o Substitutions: Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience; Ph.D. may substitute for seven years of specialized experience.
• Excellent problem-solving skills, and effective written and verbal communication.


Appointment Method:

This is an appointment to a position in the exempt jurisdictional class. As such, the incumbent of this position would serve at the pleasure of the appointing authority.

Additional Comments Please note that a change in negotiating unit may affect your salary, insurance and other benefits.

Salary: $172,787 - $213,995 (salary commensurate with experience)

Appointment Status: This is an appointment to a position in the exempt jurisdictional class.

Appointment to this position is pending Governor Appointment’s Office and Division of Budget approval.

Some positions may require additional credentials or a background check to verify your identity.

Name Nate Keiper

Telephone

Fax (518) 402-5071

Email Address NCE.Notifications@dfs.ny.gov

Address

Street One Commerce Plaza

Suite 301

City Albany

State NY

Zip Code 12257

Notes on ApplyingTo Apply: Interested qualified candidates must submit a resume and letter of interest no later than May 6, 2026 to the email address listed below. Please include Box# (Box SDSITO-DFSP3-21164) in the subject line of your email to ensure receipt of your application. Email submissions are preferred.

Please be advised that the New York State Department of Financial Services does not offer sponsorship for employment visas.

Nate Keiper
Box SDSITO-DFSP3-21164
New York State Department of Financial Services
Office of Human Resources Management
One Commerce Plaza, Suite 301
Albany, NY 12257
Email: NCE.Notifications@dfs.ny.gov
Fax: (518) 402-5071

All candidates that apply may not be scheduled for an interview.


Public Service Loan Forgiveness
Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service


AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS
Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.

All people with disabilities are encouraged to apply to all jobs for which they meet the minimum qualifications.