NY HELPNo

AgencyTemporary and Disability Assistance, Office of

TitleTemporary Assistance Specialist 2

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 30%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Employment and Income Support Programs

40 North Pearl Street

City Albany

StateNY

Zip Code12243

Duties Description This Temporary Assistance (TA) Specialist 2 G-23 position is located within the Systems Innovation and Development (SID) Bureau in the Division of Employment and Income Support Programs (EISP). This position will be supervised by a Temporary Assistance Specialist 3.
Duties of the position include, but are not limited to, the following:
• Serve as a supervisor in the Albany SID Bureau. The incumbent will be responsible for the supervision of up to four SG-18 TA Specialist 1 positions;

• Provide assignment instruction, guidance, clarification and review of work products developed by TA Specialist 1s and provide and or identify training to assist staff to increase knowledge and skills needed to perform tasks related to Integrated Eligibility System (IES);


• Supervise the documenting of business requirements, development of system specifications and testing to meet the changing systems and operational needs of social service districts (districts) by establishing and maintaining good working relationships with districts, OTDA and Information Technology Services (ITS) staff and other stakeholders. The candidate must demonstrate knowledge of current legacy and open systems and complete assignments in a timely and accurate manner;

• Communicate daily with supervisor on deliverable status including flagging risks or obstacles as they arise and helps to provide solutions;

• Facilitate and coordinate meetings to determine initial and ongoing system changes necessary to accommodate legislative requirements and/or litigation requirements. This requires a demonstrable understanding of current policy and systems requirements and the ability to apply that knowledge to recommend design changes to keep the IES current throughout the development process and ongoing maintenance/operation;

• Lead the team and supervise the development of and/or prepare system specifications, develop use cases, develop user test plans and supervise the completion of testing of new software or enhancements and develop instructions for using new or enhanced software;

• Assist in the review of IES related documents, including scopes of work and other documents, such as policy directives and manuals;

• Work at increasing knowledge and understanding of systems, policy and operational requirements and provide training/mentoring for other users in IES systems, policy and operational requirements;

• Supervise the maintenance of all system specifications and other documents to keep documentation current with changes to IES during development, roll-out and after release

• Demonstrate the ability to multi-task and work on different projects as needed while supporting the team;

• Be responsible for the unit’s time and attendance, approval of timecards, timely completion of performance evaluations, completion of telecommuting reports when required and planning unit coverage;

• Coordinate communication with ITS and business analyst staff and other stakeholders to ensure optimum results;

• Participate in training programs as requested by supervisor to increase knowledge and skills needed to perform tasks related to SID/IES;

• Attend and participate in meetings with stakeholders to discuss system development, identify issues which may impact development or program performance, identify potential changes and enhancements or other events to represent the Division. This includes providing timely feedback to supervisor; and

• Oversee the completion of special projects, as assigned.

Minimum Qualifications Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

OR

Reachable on the appropriate eligible list in Albany.

Additional Comments Conditions of Employment:
A full-time permanent or contingent permanent appointment will be made. This position may require up to 30% travel. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title.

Your resume must indicate how you meet the minimum qualifications for this position. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.

Telecommuting up to 50% may be available in accordance with The Office of Temporary and Disability Assistance policy and can be discussed during the interview.

Remarks:

Interested candidates should send an email with their resume attached to jobpostings@otda.ny.gov and reference posting #26-075. DO NOT REFERENCE THE VACANCY ID NUMBER.

NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. In alignment with New York State’s Executive Orders 187 and 31, OTDA is committed to advancing diversity, equity, inclusion, and accessibility by fostering an inclusive workplace.

Some positions may require additional credentials or a background check to verify your identity.

Name Recruitment Unit

Telephone

Fax

Email Address jobpostings@otda.ny.gov

Address

Street 40 North Pearl Street, 12B

City Albany

State NY

Zip Code 12243

Notes on ApplyingTo apply, please send a cover letter and resume. Include a current, Civil Service title and grade level and clearly state how you meet the minimum qualifications.

Interested candidates should send an email with their resume attached to jobpostings@otda.ny.gov and reference posting #26-075. DO NOT REFERENCE THE VACANCY ID NUMBER.

You may be required to provide acceptable proof of education, experience, credential and/or license to demonstrate that you meet the minimum qualifications for appointment to this position.

Applicants will be required to prove their eligibility for employment based upon acceptance of a position in accordance with the Immigration Reform and Control Act of 1986.

If you are a retiree currently receiving benefits, indicate this and the name of the retirement system in your response.

In accordance with state law, Governor’s Executive Order No. 6 and Section 504 of the Federal Rehabilitation Act of 1973, as amended, the NYS Office of Temporary and Disability Assistance does not discriminate. If you require reasonable accommodation at the time of the interview, please contact OTDA's designee for reasonable accommodation at (518) 474-7284.