Review Vacancy
TitleDirector UI Liability and Audit - Albany
Occupational CategoryAdministrative or General Management
Bargaining UnitM/C - Managerial/Confidential (Unrepresented)
Salary RangeFrom $147952 to $186923 Annually
Duties Description This position will oversee all facets of The Office of Unemployment Services program operations for the following areas: Employer Services field tax audit, Special Investigations and UI data monitoring and quality assurance.
• Plans and directs all activities of the UI Employer Services field tax audit unit concerning field audits to determine UI employer liability, coverage and registration, investigations, debt collections and general compliance auditing.
• Plans and directs all activities for the Special Investigations unit within Unemployment Services. This unit focuses on preventing, detecting, and recovering overpayments due to fraud or other behaviors from claimants or employers that lead to improper payments. When needed this unit will work with appropriate offices for criminal prosecution.
• Plans and directs activities within the Office of Unemployment Services related to protecting confidential unemployment insurance data and other measurement activities to evaluate overall program effectives and regulatory compliance.
• Oversee the development of policies and procedures to administer the liability and contribution provisions of the UI Law, overall compliance with federal audit standards, and effective methods to operate the UI system within acceptable levels of performance.
• Reviews changes in legislation to determine impact on operations.
• Develops and maintains effective working relationships within the Contribution Liability
and Employer Services organizations, all the Office of Unemployment Services, the agency and other state and federal government offices. In collaboration with all the Office of Unemployment Insurance, develop and implement controls for the detection and prevention of fraud and improper payments in the Statewide benefit program.
• Works with United States DOL national and regional representatives to ensure federal goals and standards are understood and met. Provides pertinent information on goals and standards to appropriate offices in Unemployment Services and the agency.
• Participate in change in organizational transformations, ensuring successful adoption and alignment with strategic objectives
• Engage in technology and innovation by leveraging emerging technologies to optimize processes and enhance customer experiences
• Proactively manage relationships with key stakeholders internally and externally
• Think strategically about current and future organizational needs
• Adapt to shifting priorities
• Participate in the comprehensive process of implementing changes, ensuring smooth transitions, effective communication, and minimal disruption
• Proactively identify, address, and resolve conflicts to foster constructive dialogue and a productive, collaborative work environment
• Analyze issues, make sound judgments, and implement effective solutions to drive positive outcomes
• Proactively identify potential challenges and identify preventative solutions
• Take part in team collaboration and achieve agency objectives
• Effectively convey information, ideas, and expectations to diverse audiences through various channels, ensuring clarity and understanding
• Foster an inclusive and equitable environment that values and leverages the strengths of a diverse workforce
• Ensure exceptional customer service by proactively addressing needs and expectations
• Demonstrate self-awareness and empathy to effectively manage relationships, build trust, and foster productive interactions
• Uphold the highest standards of ethical conduct and professional integrity in all actions and decisions
• Maintain and apply an understanding of relevant technologies and digital tools to optimize performance and drive innovation
Minimum Qualifications As this position requires travel, the appointee must have a valid license to operate a motor vehicle in New York State and have a motor vehicle or otherwise demonstrate their capacity to meet the transportation needs of the position.
52.7 Non-Competitive Promotion (NCP) Qualifications:
The Department of Labor (DOL) is considering a non-competitive promotion (NCP) for this title under Section 52.7 of the Civil Service Law. If three or fewer qualified promotional candidates apply for the position, an NCP appointment may be approved by Civil Service without further examination. If approved, this will be a competitive appointment. The term “non-competitive” means the appointed candidate will not be required to compete in the next holding of the examination. The term “non-competitive” means the appointed candidate will not be required to compete in the next holding of the examination.
52.6 Transfer Qualifications:
One year of permanent or contingent-permanent as a Grade M-4 or higher determined to be administrative by Civil Service.
Provisional Qualifications: DOL Employees only
Candidates must have one year of permanent, contingent permanent, or 55b/c service as a Regional Director Unemployment Insurance Audit, or Assistant Director Unemployment Insurance Audit. The appointed candidate would have to take, pass and be reachable on the next holding of the examination to be appointed permanently.
Preferred Qualifications:
Ability to initiate and maintain relationships across a diverse set of stakeholders.
Additional Comments This position may require a fingerprint background check prior to appointment.
Position specific job duties may include occasional altered work schedule or job assignments which require availability and willingness to work occasional evenings and/or out-stationed assignments.
Candidates with no previous state service will begin at the starting rate of the salary range listed above.
If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.
Telecommuting is available and can be discussed during the interview.
NYS Department of Labor does not participate in E-Verify and does not sponsor visa applications.
Employment at the Department of Labor is contingent upon the maintenance of a valid work authorization and necessary documentation to work legally in the United States.
Please note: Due to operational requirements and funding considerations of various divisions/positions, there could be occasions in the future where unit assignments may change. Should this occur, it will not impact your title, salary or location.
We offer a comprehensive benefits package, including:
•13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
•Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
•Choice of several affordable and competitive health insurance plans
•Dental and vision insurance plans at no additional cost
•Membership in the NYS Employee’s Retirement System
•NYS Deferred Compensation Investment Plan
•Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
•Eligibility to apply for tuition reimbursement for qualifying employees and courses
•Paid Parental Leave
Our mission is to provide outstanding services to our customers - the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us
DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.
Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.
Some positions may require additional credentials or a background check to verify your identity.
Fax EFax: 5184742871@fax.ny.gov
Email Address YourDOLJourneyIsHere@labor.ny.gov
Address
Street New York State Department of Labor
Harriman State Campus, Building 12, Room 561
Notes on ApplyingQualified candidates should copy the below web address into your browser to complete the online application for the Department of Labor.
https://on.ny.gov/apply2dol
Vacancy: 223067
Title: Director UI Liability and Audit, Albany
Location: Albany
Please submit a resume and cover letter demonstrating how you meet the minimum
qualifications. To award the proper credit for work experience, resumes must include month and year for start and end dates. If any experience is less than full time you must indicate the average number of hours worked per week. It is essential to clearly describe qualifying education and experience when applying; vague or incomplete information may lead to disqualification.
Unofficial transcripts and/or other documents will be required for certain positions as
indicated in the minimum qualifications.
All documents must be received by: September 16, 2026
Upload all documents as unlocked and accessible files.
If experiencing difficulties with the above link, please contact:
YourDOLJourneyisHere@labor.ny.gov
Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.
StateJobsNY Postings Template New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.
If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity, Inclusion, and Access (ODEIA), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.)