NY HELPSNo

55-b/c EligibleNo

AgencyParks, Recreation & Historic Preservation, Office of

TitleParks & Recreation Aide 7 - NYS Park Police Dispatcher

Occupational CategoryNo Preference

Salary GradeHourly

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $25.22 to $25.22 Hourly

Employment Type Part-Time

Part-time Percent 64%

Appointment Type Temporary

InternshipNo

Jurisdictional Class Labor Class

Travel Percentage 0%

Workweek Other (see below)

"Other" Explanation 24 Hours Per Week – 8 Hour Shifts. Candidate must be able to work a minimum of 24 hours a week with the opportunity for 32-40 hours a week as needed.

Hours Per Week 24

Workday

From 12 AM

To 12 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Onondaga

Street Address Mid-State District-Central Zone Headquarters

6105 E. Seneca Turnpike

City Jamesville

StateNY

Zip Code13078

Duties Description • Receive and transmit police messages by radio, telephone and teletype
• Maintain logs and records and written documents required by the Agency.
• Communicate (professional and composed) verbal communication with outside police agencies and the public, maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential
• Operate an extensive array of law enforcement and emergency related communications equipment as well as computer software
• Prioritize all radio and telephone communications; answer multiple telephone lines, receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond
• Make urgent and important decisions regarding emergency situations based on knowledge, skills, policies and procedures.
• Provide sound customer service to all walk-in customers
• Perform administrative duties such as data entry and retrieval, information filing and record keeping.
• Comply with all Federal, State and local regulations relative to communications and protected data and information.
• Perform other duties as assigned.

Minimum Qualifications No minimum qualifications per Civil Service.

Preferred Qualifications:

High School Diploma or higher

Successfully pass an extensive background check

Successfully pass a field training program

Must have strong communication skills and ability to communicate with a diverse community

Must be able to operate and perform under varying degrees of stress and pressure and be able to prioritize emergencies Must be willing to work nights, weekends, and holidays and be flexible with schedule.

Candidates must have the ability to effectively engage in communications that are often various and multiple.

Must be able to navigate various software technologies including those associated with law-enforcement applications and internet-based websites and have excellent data entry skills.

Additional Comments Operating Needs:
• Candidates must pass an extensive background check and pass a field training program
• Possess strong communication skills and ability to communicate with a diverse community
• Must be able to perform and operate under varying degrees of stress and pressure and be able to prioritize emergencies
• Must be willing to work nights, weekends and holidays and be flexible with schedule
• Must be able to navigate various software technologies including those associated with law enforcement applications and internet based websites and have excellent data entry skills.

BENEFITS:
Generous benefits package, worth approximately 65% of salary, including:
Paid Time Off:
• CSEA: 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays.
Health Care Benefits:
• Eligible employees and dependents can pick from a variety of affordable health insurance programs.
• Family dental and vision benefits at no additional cost.
Additional Benefits:
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• Paid Parental / Family Leave

To learn more about the benefits for permanent state employees, visit: https://parks.ny.gov/employment/benefits.aspx

Some positions may require additional credentials or a background check to verify your identity.

Name Personnel Office MK

Telephone

Fax

Email Address Employment@parks.ny.gov

Address

Street 625 Broadway

2nd Floor

City Albany

State NY

Zip Code 12207

Notes on ApplyingYour application must be received by 11/6/26 and submitted via email to employment@parks.ny.gov. You must include the Vacancy ID number and “Dispatcher Aide 7 Central Zone” in the subject line of your email. Failure to do so may result in not being considered for the position.

All interested candidates must submit a resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. Please submit your resume, cover letter and Employment Application as a Word or PDF attachment. We are unable to open documents from Google Docs, Google Drive, OneDrive, Apple Pages and/or “the cloud.” You can obtain an Employment Application from your local park office, your region’s administrative headquarters, or download an application from the NYS Office of Parks, Recreation and Historic Preservation website at: www.parks.ny.gov/employment.

It is the responsibility of all candidates to accurately describe their experience and demonstrate that they meet the minimum qualifications. Failure to demonstrate that you meet the minimum qualifications and operating needs may result in your resume not being considered for this position.

Candidates from diverse backgrounds are encouraged to apply. The NYS Office of Parks, Recreation and Historic Preservation is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

Executive Order 31 commits New York State government to becoming a model employer for people with disabilities, increasing the participation of people with disabilities in state service and ensuring equal access to opportunities. OPRHP encourages people with disabilities to apply. If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Equal Opportunity Unit at ReasonableAccommodation@parks.ny.gov or (518) 486-7754.