Review Vacancy
TitleManager Information Services (Chief Technology Office Enterprise Architecture Technical Director) - 833
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitM/C - Managerial/Confidential (Unrepresented)
Salary RangeFrom $133245 to $168152 Annually
Street Address Office of Health Insurance Programs / Chief Technology Office / Bureau of Enterprise Architecture and Shared Services
11 Corporate Woods Blvd.
Duties Description The Chief Technology Office (CTO) Enterprise Architecture Technical Director will report directly to the Division of Operations and Systems (DOS) CIO/CTO. They will manage, direct, and oversee technical architecture, operations, and system development for DOS-managed Medicaid systems, including MECM, NYSOH, eMedNY, and MDW. The incumbent will provide direction and oversight for software and cloud products supporting individual systems and shared services (e.g., System and Data Integrator (SDI)) across MES and supervise contractor staff). Duties include:
• Manage, direct, and oversee architecture governance and planning for MES, including technical oversight and decision support for key initiatives involving the eMedNY, MDW, NYSOH, MECM, and next generation of solutions.
• Manage, direct and oversee cloud infrastructure, architecture, planning, and implementation of IT solutions - including shared services and more than 50 interfaces/data exchanges with other state and federal agencies.
• Develop technical architectures and strategies that ensure cost-effectiveness and system performance; determine the impact of software and hardware releases on Medicaid systems.
• Makes recommendations to executive staff for System improvements; escalate architecture and development issues as needed.
• Manage, direct, and oversee development of all Medicaid systems; actively participate as a key stakeholder in strategic initiatives, including Medicaid Technical Advisory Services (MTAS), Patient Access and Interoperability Services, and the Provider Portal solution.
• Analyze staffing needs; assign and schedule technical resources—including architects, developers, and system administrators across state employees, consultants, and multiple systems integrators—for individual projects.
• Approve estimates for quantity, setup, and implementation of specific software, cloud infrastructure, and products in alignment with departmental healthcare goals.
• Lead the team in developing a business-driven enterprise framework that references CMS guidance and industry best practices for delivering supported capabilities across state Medicaid.
• Oversee systems implementation to ensure compliance with federal policies (including but not limited to CMS, Social Security Administration, and Internal Revenue Service) and state laws, rules, and regulations.
• Act as a liaison with other OHIP divisions (e.g., Security and Privacy Compliance Bureau) and external state agencies, such as the Office of Information and Technology Services (ITS), Department of Labor (DOL), Department of Tax and Finance (DTF), Department of Corrections and Community Supervision (DOCCS), and Office of Temporary and Disability Assistance (OTDA).
• Work with Bureau Directors to evaluate and approve contractor-implemented system changes; guide executive leadership on strategic technology priorities.
Minimum Qualifications Eleven years of professional information technology, cybersecurity, or information assurance experience, of which two years must have included managerial responsibility. Bachelor’s degree may be substituted by four years of specialized experience or an associate’s degree and two years of specialized service. A master's degree may substitute for one year of specialized experience.
Preferred Qualifications: Successful demonstrated experience in the following areas:
Leading and overseeing large healthcare information system transformation maintenance, operations, and initiative delivery.
Working in health and human services at a national, state or local level as well as experience working with Medicaid programs in New York State.
Managing staff, including contractors, in a complex IT environment.
Obtaining federal financial participation for design, development and implementation efforts.
Managing vendors, including monitoring of service level agreements and adherence to contract terms.
Writing and communicating with an ability to express complex information and concepts to project sponsors, technical staff, consultants/contractors and agency stakeholders.
Additional Comments When reviewing qualifications, omissions and vagueness cannot be interpreted in the candidate’s favor. Candidates are responsible for providing accurate and clear descriptions of their experience demonstrating how they meet the minimum qualifications.
This position may require travel throughout New York State including overnights to areas not served by public transportation.
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.Reasonable.Accommodation@health.ny.gov to make a request.
The NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.
For new State employees appointed to graded positions, the annual salary is the hiring rate of the position (beginning of the salary range). Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.
Some positions may require additional credentials or a background check to verify your identity.
Name Human Resources Management Group, EM/MIS/833
Email Address Resume@health.ny.gov
Address
Street Corning Tower, Empire State Plaza, Room 2217
Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference EM/MIS/833 included in the subject line or by mail to Human Resources Management Group, EM/MIS/833, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.