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Review Vacancy

Date Posted 11/11/16

Applications Due12/31/18

Vacancy ID34495

AgencySUNY Oswego

TitleOffice Assistant 2 (Keyboarding) - Library

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $33972 to $41756 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Other (see below)

"Other" Explanation Sunday - Thursday

Hours Per Week 37.5


From 3 PM

To 11 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Oswego

Street Address 7060 State Route 104

City Oswego


Zip Code13126

Minimum Qualifications Minimum Qualifications:
Candidates must be permanent competitive or 55 b/c employees of New York State to be eligible to apply for this position.

Permanent Appointment:
One year of permanent competitive service as an Office Assistant 2 (Keyboarding) OR be reachable on the Office Assistant 2 (Keyboarding) eligible list OR have one year of permanent competitive or 55b/c service in a title eligible for transfer under Section 70.1 of the law.

70.1 transfer or reinstatement:
One year of permanent competitive or 55b/c service as an Office Assistant 2 (Keyboarding) OR have one year of permanent competitive or 55b/c service in a title within two salary grades of the target title that is eligible for transfer under Section 70.1 of Civil Service Law.

Permanent competitive or 55b/c service as an Office Assistant 2 (Keyboarding).

Provisional Appointment:
One year of permanent competitive service as Data Entry Machine Operator, Data Entry Machine Operator (Spanish Language), Keyboard Specialist 1, Keyboard Specialist 1 (Chinese Language), Keyboard Specialist 1 (Spanish Language), Law Department Document Specialist Trainee 1 or Trainee 2, Office Assistant 1 (Keyboarding), Office Assistant 1 Keyboarding (Chinese Language), or Office Assistant 1 Keyboarding (Spanish Language).

Conditions of Employment:
This will be a permanent or provisional appointment. Candidates should be aware that a preferred list, transfer list, placement roster and/or reemployment roster of laid off State employees may be certified against this vacancy by the Department of Civil Service.

For more details, reference New York State Department of Civil Service, Job Title Code # 2581210, Office Assistant 2 (Keyboarding), and Grade 9.

Duties Description The Penfield Library at the State University of New York at Oswego invites applications to fill a full time Office Assistant 2 (Keyboarding) position, Grade 9.

Posting Date: November 11, 2016

Review Date: Review of applications will begin immediately and will continue until the position is filled.

Salary: $ 33,972/year. In accordance with the CSEA Administrative Services Unit Agreement. In addition, the State University of New York provides an excellent benefit package. For more information on benefits for full-time CSEA employees, visit:

Date of Appointment: As soon as possible.

Description of Responsibilities:
• Processes and maintains materials for all course reserves. Adds new reserve materials to the library’s online catalog and updates location of materials to reserve. Updates catalog when items are removed from reserves. Responsible for E-reserve support including scanning materials, upload of materials to E-reserve database, inclusion in Angel, and quality control.
• Continually updates knowledge about reserve policies and interprets policies to faculty and students. Trains student assistants in reserve policies and procedures. Manages student assistants associated with Reserves. Coordinates policy and procedures with Coordinator of Access Services. Creates and maintains documentation for reserves processes, reports and records.
• Staff Checkout/Reserves and Second Floor Desks during evening and weekend hours. Completes desk duties in a timely and efficient manner, and supervises student assistants on duty. Provides quality information and service to the public and work to resolve patrons’ issues. Demonstrates good judgment in knowing when to refer problems to Librarian on duty, and/or Coordinator of Access Services. Maintains a courteous attitude towards patrons, student assistants and co-workers, and a positive attitude towards responsibility and the Access Services team. Displays interpersonal skills needed for quality service.
• Supervises library operations at night and weekends if the Evening Supervisor for Access Services and the Librarian on duty are not present and coordinates closing of the building.
• Maintains working knowledge of Access Services procedures, policies, and technologies (Aleph, Adobe Acrobat, and Microsoft Office suite) and equipment (laptops, microform readers, copiers, media viewing equipment, etc.). Instructs patrons and student assistants on how to use equipment. Troubleshoots equipment problems and communicates issues to appropriate staff.
• Monitors email and resolve requests as appropriate. Forwards requests requiring further attention to appropriate personnel. Assists as needed to monitor media e-mail to collect and processes microform scanning and IMC scheduling requests.
• Maintains Second Floor Collections, which includes: Teaching Resource Center, Juvenile, Media, Microform/Microfilm, Newspaper, and Periodicals/Journal Collection. Supervises student assistants to help maintain these Collections and assists with shifting and other projects.
• Assists with projects in the Third Floor Collection which may include inventory, shifting and deselection.
• Assists Evening Supervisor for Access Services in evaluation, training and supervision of student assistants. Provides input on performance and attendance.
• Communications in a professional manner with the Access Services team, campus population and the public. This communication may include e-mail, face-to-face interactions and contributing to training/orientation events which appropriate. Takes constructive ownership of duties and works as a team to improve patron services. Uses tact and patience when interacting with the public.
• Participates in Access Services and library meetings and relevant workshops.

Additional Comments Description of SUNY Oswego: Founded in 1861, SUNY Oswego is a public comprehensive college located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. Named one of "Top Up-and-Coming Schools" in U.S. News “America’s Best Colleges” in 2010, a Kiplinger's “Best College Value” for 2015, and a "Best Northeastern College" by Princeton Review every year since the first edition in 2003, Oswego offers its 8000 undergraduate and graduate students preeminent academic programs in the arts and sciences, business, communications, and teacher education. The College’s success is built on providing students outstanding educational experiences with attention to a liberal arts and sciences foundation, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities. The emphasis on faculty-mentored student research and creative projects is evidenced by Quest, a daylong symposium spotlighting original student research; a stipend program for students engaged in research and creative work; and the Global Laboratory, a STEM-based research abroad program at top-ranked universities around the world. SUNY Oswego is an unusually collegial and vibrant community and is in a time of wonderful opportunities with extensive facilities construction and renovation, a forward-looking strategic plan, and expanded outreach to regional, national, and international communities.
Additional information about SUNY Oswego can be found at
SUNY Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Please visit: to see our full non-discrimination policy.

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing

For Campus Safety information, please see the Annual Security and Fire Report (Clery) on the Human Resources Website:

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources

Telephone 315-312-2230


Email Address


Street 7060 State Route 104

City Oswego

State NY

Zip Code 13126


Notes on ApplyingTo Apply: Submit a cover letter, resume, and contact information for three professional references to:

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