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Review Vacancy

Date Posted 04/12/18

Applications Due04/22/18

Vacancy ID51417

AgencyInformation Technology Services, Office of

TitleProject Coordinator, NS, Ref #18556 Equated to SG25

Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $0 to $102661 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address CNSE-ZEN, 201 Fuller Road, 2nd Floor

City Albany


Zip Code12203

Minimum Qualifications Six or more years of experience in project management and technical support.

The following degrees, preferably in Computer Science, Business Administration, or Criminal Justice may substitute for the general experience as indicated:
• Associate’s degree and five years of experience
• Associate’s degree including 15 semester credit hours in computer science or related field and four years of experience
• Bachelor’s degree and four years of experience
• Bachelor’s degree including 15 semester credit hours in computer science or related field and three years of experience
• Master’s degree in computer science or related field substitutes for an additional year of experience
• Doctorate in computer science or related field substitutes for an additional two years of experience

Preferred Qualifications:

• High-level of attention to detail, accuracy, and critical thinking.

Duties Description Under the direction of a Manager IT Services 1, SG-27, the incumbent will be responsible for actively leading and supporting ongoing mission-critical Data Center Consolidation Project initiatives, including support and troubleshooting for network hardware, software and connectivity. This position is in the ITS Data Center Networks (DCN) group which provides network services for the consolidated New York State Data Centers and is responsible for ensuring the proper flow of traffic between critical applications and locations for both voice and data networks. Specific duties include, but are not limited to:
• Provide project and technical support for the migration of Agency Data Centers to the State Data Centers at CNSE and Utica.
• Responsible for planning, implementing, and supporting changes to the network including cable infrastructure, network software and hardware.
• Implement, configure and troubleshoot issues on Arista, Cisco, F5 Networks, Lenovo, and Juniper network equipment.
• Develop and maintain detailed technical documentation of active infrastructure, including Visio diagrams, operations procedures, training manuals, network templates.
• Coordinate with User Support and System Administrators to provide Level III support for technical solutions.
• Handle the tasks of providing network engineering input on major projects, upgrades, installations.
• Engineer, install and maintain the network environments for the new ZEN data center and existing data centers.
• Provide off-hours support for the network environments within the consolidated data centers.
• Complete firewall and load balance changes as requested in ITSM 2.0.
• Train new staff in the use of the Cisco ASA; Cisco Nexus; F5 Networks; and Arista equipment.
• Monitor and provide technical expertise for the network environments being migrated into the consolidated data centers.

Additional Comments Selected candidates who are new or returning to NYS service may be required to pay for fingerprinting fees.

Some positions may require additional credentials or a background check to verify your identity.

Name Laurie Rotondaro

Telephone 518-473-0398

Fax 518-402-4924

Email Address


Street NYS Office of IT Services

Empire State Plaza, PO Box 2062

City Albany

State NY

Zip Code 12220


Notes on ApplyingPlease submit a clear, concise cover letter and resume indicating that you are applying for Project Coordinator, Ref. #18556 and describing how you qualify by April 22, 2018. Mail to:

Laurie Rotondaro
NYS Office of IT Services
Human Resource Services
Empire State Plaza
PO Box 2062
Albany, NY 12220

Or email:

Note: Some positions may require additional credentials or a background check to verify your identity.

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