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Review Vacancy

Date Posted 05/08/18

Applications Due05/21/18

Vacancy ID53119

AgencyPeople With Developmental Disabilities, Office for

TitleProgram Operations Specialist 1

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $56604 to $71980 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 10 PM

To 8 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? No

County Albany

Street Address OPWDD - Division of Quality Improvement - Incident Management Unit

44 Holland Avenue

City Albany


Zip Code12229

Minimum Qualifications MINIMUM QUALIFICATIONS:

Candidates must be reachable for appointment on the current NYS Civil Service eligible list or a current New York State employee eligible to transfer under Section 52.6 or Section 70.1 of the Civil Service Law.

For Provisional Appointment:

Candidates must have a bachelor’s degree and two years of professional clinical or administrative experience in a federal or state certified developmental disabilities program agency. One year of this experience must have been in a professional administrative position in which a major duty involved planning, coordinating, and/or evaluating a statewide, regional, or DDSO program for people with developmental disabilities.

Substitution: A master`s degree in a human services specialty or in public administration, business administration or hospital administration may be used to substitute for up to one year of the non-specific experience.

Note: Strong organizational, computer and writing skills are preferred.


The Incident Management Unit (IMU) within the Division of Quality Improvement was created as part of the initiative to ensure the safety and welfare of individuals with developmental disabilities. This position will provide coverage for the IMU’s after-hours call-in system. The Program Operations Specialist 1 assigned to this shift will ensure:

• Appropriate information is provided for each initial report of serious reportable incidents, allegations of abuse and all deaths.
• Adequate protective measures for the individuals are taken.
• The incidents are classified correctly and a thorough description of each incident has been received.
• Required notifications to entities such as law enforcement are completed as appropriate.
• Routine checks of the Incident Notification mailbox are done and that follow up contacts for the individuals are reported directly back to provider agencies as necessary.
• Review of the Incident Notification mailbox for incidents generated by the Justice Center for the Protection of People with Special Needs that require assignment and completion.
• Critical and Significant Event reports based on incidents reported are generated.

Additional Comments Please note:

• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.
• OPWDD is an Equal Opportunity/Affirmative Action Employer

Some positions may require additional credentials or a background check to verify your identity.

Name Brigitte Driessen

Telephone 518-473-4785

Fax 518-474-9902

Email Address


Street OPWDD Personnel Office

44 Holland Avenue

City Albany

State NY

Zip Code 12229


Notes on Applying$56,604 - $71,980 plus $575 annual inconvenience pay.
SHIFT: Wednesday, 10:00 pm – Thursday, 8:00 am
Thursday, 10:00 pm – Friday, 8:00 am
Friday, 10:00 pm – Saturday, 7:30 am
Saturday, 10:00 pm – Sunday, 8:00 am
Monday/Tuesday/Wednesday pass days

Submit cover letter and résumé by May 21, 2018. Please reference the above EOA 2018-52 in all correspondence.

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