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Review Vacancy

Date Posted 05/15/18

Applications Due05/26/18

Vacancy ID53326

AgencyState Comptroller, Office of the

TitleSenior Computer Operator - Item #00671

Occupational CategoryNo Preference

Salary Grade14

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $47773 to $58028 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50


From 11 PM

To 7 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Rensselaer

Street Address 365 Jordan Road

City Troy


Zip Code12180

Minimum Qualifications Interested candidates must be currently reachable on the Senior Computer Operator (SG-14) eligible list or eligible to transfer under Section 70.1 of the Civil Service Law.
70.1 Transfer:
Candidates must have one year of permanent, competitive service in a qualifying title allocated to salary grade 12 or higher.

Duties Description • Monitors all system consoles and hardware diagnostic displays for mainframe and open systems to ensure that systems are operating efficiently.
• Ability to analyze problem and errors, initiate corrective action and consult/inform users as necessary.
• Fulfill other duties as assigned to complete essential functions.
• Monitors all system consoles and critical displays for alerts and follows documented procedures.
• Initiates schedules and ensures that subsequent actions are performed.
• Works in cooperation with tape and print processing to ensure that customer workflow is completed.
• Prepare clear and concise shift, absentee and turnover reports to provide problem descriptions, actions taken, and any other pertinent information.
• Issue initial notification and log problems to programming, help desk, or other technical staff.
• Initiate hardware and software incident reports following documented procedures.
• Operate print devices that produce the output from various data processing program runs.
• Operate post print processing equipment.
• Ensure that agency schedules, specific form and production quality are maintained.
• Prepare accurate and timely check reconciliation paperwork.
• Adhere to security procedures and requirements in regard to storage, transportation, utilization, disposition, and accountability of secure stock.
• Aligns and configures printers and post print equipment based on instructions, procedures and other pre-defined standards.
• Removes completed jobs from system and conducts quality control checks.
• Records, labels, batches, and distributes output and ensures delivery.
• Inspect completed post print processing for accuracy and adherence to standards.
• Performs regular cleaning and basic maintenance of print and post print equipment.
• Ability to operate pallet moving equipment and physically lift up to 50lbs.
• Performs supervisory responsibilities over SG-10 computer operators and provide instruction and training to SG-10 computer operators.
• Ensures official agency policies and procedures are observed.
• Use appropriate communication mechanisms to advise supervisor and management of accomplishments and pending issues.
• Maintain working knowledge of all installed computer hardware and software components in the Data Center in order to train SG-10 computer operators and perform their tasks as necessary.
• Monitors tape console for messages and monitors robotic system console.
• Prepares and assigns physical and virtual tapes for various data processing operations.
• Files, prepares and monitors tapes for transport to offsite storage in accordance with agency procedures.
• Documents, degausses (erases) and arranges for destruction of identified media in accordance with agency procedures.

Additional Comments Knowledge, Skills, and Abilities
• Reliability and dependability under varying shifts and conditions.
• Excellent interpersonal skills; Ability to communicate with tact and diplomacy, both orally and in written format with peers, management, vendors, technical staff, etc.
• Experience working in a team environment, willing to take direction, as well as work independently.
• Excellent organizational skills; ability to manage multiple tasks.
• Able to keep up production while ensuring quality control standards are continually maintained.
• Knowledgeable in Excel, Lotus Notes, and Microsoft Word software

Some positions may require additional credentials or a background check to verify your identity.

Name Manu Priya Minocha

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address


Street Office of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236


Notes on ApplyingNotes on Applying: Interested candidates should submit a cover letter and resume to no later than May 26, 2018. Please reference Item # – 00671GOER-MPM when responding.
When responding, please include the reference number and letters listed in this section. The GOER ID # should not be included.

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