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Review Vacancy

Date Posted 05/15/18

Applications Due05/31/18

Vacancy ID53340

AgencyTeachers' Retirement System

TitleOffice Assistant 2 (Calculations)CS0083P

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitCSEA Local 658 (NYS Teachers’ Retirement System)

Salary RangeFrom $36792 to $45948 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50


From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 10 Corporate Woods Drive

City Albany


Zip Code12211

Minimum Qualifications EITHER 1) Reachable on the Civil Service eligible list (if you are on the eligible list for this title you will automatically be canvassed for this position if your score is reachable for potential employment); OR 2) Eligible for reassignment by virtue of having permanent competitive service as an Office Assistant 2 (Calculations) (9); OR 3) Eligible for transfer under the provisions of Sec. 70.1, 70.4 or 52.6 of the Civil Service Law by virtue of having one year of permanent competitive service in an appropriate title.

Duties Description The duties for the Office Assistant 2-Calculations position will include, but are not limited to, the following:
30% Perform operations involving the assembly of data required for the calculation of a retirement allowance, death benefit, or other member-related benefit
20% Calculate actual benefits at the time of a member’s retirement, death, or refund
20% Assist in answering telephone inquiries from retirees, beneficiaries and other parties
15% Review service records to determine members’ eligibility for death benefits
10% Prepare routine correspondence to members, retirees, beneficiaries and other parties
5% Ability to utilize skills when deployed to other sections to provide assistance with the department’s work priorities
Preferred Skills
-Knowledge and commitment to the System’s Vision and Mission, and a commitment to adhere the NYSTRS’ Values of Integrity, Excellence, Respect, Resourcefulness, Diversity, Diligence, and Balance.

-Excellent customer relations skills, including the ability to be empathetic and approachable while maintaining a professional demeanor.

-The ability to communicate orally and in writing with regards to requesting and providing information.

-A dedication to continuous learning, including regular job rotations, and a willingness to accept and implement organizational change as it occurs.

-Detailed oriented and the ability to process work following unit procedures

-Willing to suggest modifications that might improve process

-The ability to exercise good situational judgment, flexibility, and tactfulness in dealing with internal and external customers

Additional Comments NYSTRS is an equal opportunity employer. We are committed to fostering an inclusive environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resource Department

Telephone 518-447-2906

Fax 518-447-2634

Email Address


Street 10 Corporate Woods Drive

City Albany

State NY

Zip Code 12211


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