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Review Vacancy

Date Posted 06/05/18

Applications Due06/19/18

Vacancy ID53955

AgencyLabor, Department of

TitleProgram Aide - Albany

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $45159 to $55008 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Harriman State Campus, Building 12

City Albany


Zip Code12240

Minimum Qualifications MINIMUM QUALIFICATIONS:

Note: The purpose of this vacancy posting is to notify individuals about transfer opportunities. Candidates reachable on the Civil Service Eligible list(s) will be canvassed. However, you may also apply if you are eligible for appointment by one of the following qualifications:

TRANSFER QUALIFICATIONS: Current New York State employee with one year or more of permanent, contingent-permanent or 55 b/c service in a position allocated to a Grade 11 or above and eligible for transfer under section 70.1 of the Civil Service Law.

Note: A comprehensive list of titles approved for transfer to Program Aide is available through Civil Service GOT-IT at

PREFERRED QUALIFICATIONS: Advanced skills in Microsoft Access, Excel, and Word.

Duties Description STANDARD DUTIES:

As a Program Aide in the LEAD office, the incumbent will perform paraprofessional duties, including but not limited to:

Handle inquiries, including calls, visitors, training room assistance, shared mailbox, and incoming correspondence regarding training and Personnel matters as assigned
Act as Primary Administrator of the Statewide Learning Management System (SLMS); run queries, reports, bulk uploading of data, enrollment and attendance, and troubleshooting customer issues
Collect, tabulate, and analyze data and statistics; develop and maintain database objects, spreadsheets and charts as required for specific projects; and draft reports to document analyses and procedures
Assist in preparing and executing short-term and long-range work projects
Develop and maintaining database programs as required for specific projects
Assist upper level staff in preparing and editing correspondence, guidelines, and other various documents
Set meetings and maintain calendars
Provide various reports for submission to the Director/Assistant Director and other divisions within DOL
Assist in maintaining inventory of office equipment, which includes the signing in/out of LEAD equipment to customers
File documents and purge folders as needed
Assist in special projects, as assigned

The Personnel Bureau works in a team setting. Every employee is expected to exhibit professionalism through a consistent commitment to the development and maintenance of excellent work relationships with others, including DOL employees and staff from various control agencies. Our collaborative work environment supports staff growth and development. Successful candidates must possess the ability to work independently, and with others; handle multiple and shifting priorities; and have strong critical thinking and problem solving skills.

Some positions may require additional credentials or a background check to verify your identity.

Name Kristen Symonds

Telephone 518 457-1020

Fax 518 485-9495

Email Address


Street NYS Department of Labor

State Office Campus, Building 12, Room 561

City Albany

State NY

Zip Code 12240


Notes on ApplyingTo be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to Please include the title, location and vacancy ID #53955 you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application. In order to qualify you for the position, when you have current or prior New York State employment, you may be contacted by the NYSDOL Personnel Bureau for your social security number to confirm your employment history.

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