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Review Vacancy

Date Posted 07/03/18

Applications Due07/18/18

Vacancy ID54834

AgencyMental Health, Office of

TitleMental Health Program Specialist 3 (Clinical), Central Office;

Occupational CategoryOther Professional Careers

Salary Grade661

Bargaining UnitM/C - Management / Confidential (Unrepresented)

Salary RangeFrom $79184 to $100091 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 25%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address NYS Office of Mental Health

44 Holland Avenue**

City Albany


Zip Code12229

Minimum Qualifications Candidates must have one year of permanent status as a Mental Health Program Specialist 3 (Clinical), M-1, and be eligible for lateral transfer OR be eligible to transfer via Section 70.1 or 52.6 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades or one M grade of the M-1 level.

Duties Description The Office of Mental Health (OMH) is seeking a qualified candidate for the position of Mental Health Program Specialist 3 (Clinical), M-1, to work within the Office of Quality Improvement, Clinical Risk Management Unit. The Mental Health Program Specialist 3 (Clinical) functions as one of the Clinical Risk Managers (CRM) in the Office of Quality Management. The Clinical Risk Manager is assigned geographic responsibility for State operated and State licensed programs within a specific catchment area. Their functions and responsibilities are essential to OMH's mission of maintaining safe, therapeutic, recovery-oriented services to NYS residents with mental health issues. Specific duties to be performed may include, but are not limited to, the following:

Review all State Psychiatric Center and Licensed provider incidents. Assess each incident for content and appropriateness of response. Assign a level of follow up that is commensurate with the severity of the incident. Contact the provider by phone, letter, e-mail or make an onsite visit. Obtain information and assess follow up actions taken. Advise supervisor as appropriate. Identify providers with ineffective risk management programs and take appropriate actions. Analyze and trend incident data to identify high risk patterns that require attention.

Participate in, conduct, facilitate and/or review on-site investigations. Conduct site visits and investigations at State and Licensed Mental Health facilities. Write reports, participate in briefings, review responses. Review provider response to report recommendations. Follow up with provider agencies to ensure that appropriate actions have been taken.

Work collaboratively with the Field Office for the assigned OMH region. Maintain a strong working relationship with key field office staff. Solicit Field Office staff input as appropriate in CRM work assignments. Participate on request in Field Office work activities. Participate in Field Office licensing staff meetings on a scheduled basis to maintain effective coordination and communication.

Identify serious incidents, in assigned geographic area(s), that meet the Joint Commission criteria to be considered a Sentinel Event. Ensure that correspondence is disseminated to the provider indicating such and request that a Root Cause Analysis (RCA) be completed. Review the RCA to ensure that it is thorough and credible. Present RCA for final approval.

Participate in training sessions, on a biannual basis, designed to educate State Operated and State Licensed providers on the practices and techniques associated with conducting a comprehensive Special Investigation. Routinely monitor the quality of Special Investigations from State and Licensed programs. Conduct other quality improvement trainings as assigned.

Additional Comments **The Mental Health Program Specialist 3 (Clinical) position may be located in Albany, Buffalo, Syracuse, Poughkeepsie, Long Island or New York City; therefore, please indicate the geographic region(s) of the State in which you prefer to work when applying.

Some positions may require additional credentials or a background check to verify your identity.

Name Nicole Swankey


Fax (518) 486-3897



Street NYS Office of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229


Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to Please include the title of the position and Vacancy ID #54834 in the subject line of your email when applying.

The Mental Health Program Specialist 3 (Clinical) position may be located in Albany, Buffalo, Syracuse, Poughkeepsie, Long Island or New York City; therefore, please indicate the geographic region(s) of the State in which you prefer to work when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.

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