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Review Vacancy

Date Posted 08/09/18

Applications Due08/24/18

Vacancy ID57910

AgencyMental Health, Office of

TitleDeputy Director, Office of Consumer Affairs, Central Office;

Occupational CategoryAdministrative or General Management

Salary GradeNS

Bargaining UnitM/C - Management / Confidential (Unrepresented)

Salary RangeFrom $0 to $0 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 25%

Workweek Mon-Fri

Hours Per Week 7.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 44 Holland Avenue

City Albany


Zip Code12229

Minimum Qualifications This is an exempt class position; as such there are no established minimum qualifications.

Preferred qualifications:

• Preferred candidate would have previous experience providing technical assistance and support to the judiciary, legislature, and/or law enforcement agencies; or have previous work experience with pistol permit or firearm permits, revocations, suspensions, assault weapons registrations, firearm removal, SAFE Act reports, and/or NICs reports related to mental health concerns; or have previous experience interpreting and implementing state law and policy; or have previous experience with large data systems including the ability to match data from alternative systems; or have experience with basic process audit procedures; or have experience working with local government including the Directors of Community Services; extensive experience with public speaking to diverse audiences and responding to concerns from the public;

• Preferred candidate would have knowledge of SAFE Act reports available to local law enforcement; or knowledge of data integrity and systems security processes; or be familiar with mental hygiene law regarding inpatient psychiatric hospital admissions and with hospital medical record documentation including electronic health record systems; or be familiar with litigation documentation; or be familiar with the NICS submissions to the federal system;

This is an exempt position; appointees serve at the pleasure of the appointing authority.

Compensation may be discussed during the interview process.

Duties Description The Office of Mental Health's Office of Consumer Affairs is recruiting to fill the position of Deputy Director of Consumer Affairs to provide assistance in the oversight and direction of operations and activities in the Office of Consumer Affairs. The incumbent also provides technical direction in the administration of the Safe Act. The duties include, but are not limited to:

Assists the Special Assistant, by serving as a deputy director, in overseeing all phases of administrative operations and management by planning, developing and directly implementing for efficient and effective operations of the Division.

• Provides general direction, supervision and oversight to staff and coordinates the work activities of the operating Bureaus/units.

• Provides guidance to Bureau managers to resolve operations problems and improve productivity and efficiency.

• Develops, recommends and administers policies and procedures.

• Assists in financial planning by gathering and calculating financial data necessary for the budget, contracts, monitoring expenditures and by implementing financial controls.

• Represents the Special Assistant, in his absence or as assigned in meetings and in daily contacts with other State or Federal agencies, vendors, and providers.

Provides technical assistance with SAFE Act - Firearm Controls Access and National Instant Criminal Background Check System (NICS) data collection and training:

• Oversees regular training and technical support for the 254,000 licensed physicians, psychologists, registered nurses and licensed clinical social workers who may become mandated SAFE Act reporters.
• Provides or coordinates regular training / technical assistance for the 138 hospitals who are mandated reporters under National Instant Criminal Background Check System (NICS). Ensures all training provided by the Office is consistent with strategic priorities. Oversees systemic audits and plan of corrective activities where warranted.

• Receives and reviews the data collection process from the 138 hospitals who are mandated reporters for the NICS.

• Manages information submitted by OMH to the NICS data warehouse and in coordination with DCJS and the New York State Police on NICS submissions to the federal system.

• Oversees regular training and technical support for the county Directors of Community Services and their designees for the administration of SAFE Act submissions to DCJS.

• Prepares access to NICS and SAFE Act reports for local law enforcement.

• Directs the development, maintenance, security and operations of -the SAFE Act reporting portal and data warehouse to collect reporting information.

• Directs the development, maintenance, security and operation of the automated Mental Health Background Check system utilized for pistol permit applications. This system coordinates with DCJS finger print submissions for firearm permits which then triggers the mental health background check to be automatically prepared. The results are released to local law enforcement who utilize the results as part of their background investigations which are then provided to local Judges and licensing officers for firearm permits.

• Responds to Judges inquiries, regarding NICS / SAFE Act reports as well as providing information.

• Provides technical support to the New York State Police and local law enforcement on firearm matters including pistol permit applications, revocations, suspensions, assault weapons registrations, firearm removal, SAFE Act reports, and NICs reports related to mental health concerns. Takes information and provides responses to inquires related to mental health from law enforcement.

• Attends meetings with various stakeholders. Represents OMH in meetings with and responding to the Legislature, other State agencies, counties, consumers and their families, and other citizen groups on issues related to agency programs and resolve problems.

• Participates in monitoring and reviewing state, interstate and federal statutes, regulations, and policies to identify pertinent mental health issues, and assess their impact on the Safe Act.

• Supports the Governor’s Interstate Gun Consortia

• Responds to litigation and assists OMH Counsel’s Office and the NYS Attorney General’s Office in preparing and presenting agency’s response.

Additional Comments You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.

Some positions may require additional credentials or a background check to verify your identity.

Name Cheryl Prochera


Fax (518) 486-3897

Email Address


Street 44 Holland Avenue

City Albany

State NY

Zip Code 12229


Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to OMHHRM@OMH.NY.GOV or to Cheryl Prochera, NYS Office of Mental Health, Bureau of Central Office Personnel Services, 44 Holland Avenue, Albany, New York, 12229. Please include the title of the position, location, and vacancy ID# in the subject line when applying via email.

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