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Review Vacancy

Date Posted 09/14/18

Applications Due09/27/18

Vacancy ID59005

AgencyPeople With Developmental Disabilities, Office for

TitleResources and Reimbursement Agent 4

Occupational CategoryOther Professional Careers

Salary Grade27

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $90375 to $111316 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Oneida

Street Address OPWDD - Division of Enterprise Solutions - Revenue Support Field Operations

509 Vienna Street or 101 West Liberty Street

City Newark or Rome


Zip Code14513

Minimum Qualifications MINIMUM QUALIFICATIONS:

Candidates must be reachable on the Civil Service List for this title or be a NY State Employee eligible to transfer via 70.1 or 52.6 of the Civil Service Law with one year of permanent service in the qualifying title.


The Office for People With Developmental Disabilities (OPWDD) Division of Enterprise Solutions is seeking a person to work as a Resources and Reimbursement Agent 4 or District Manager for Revenue Support Field Operations (RSFO). The Agent 4 is part of the RSFO team with oversight for securing Medicaid, Medicare, SNAP, Supplemental Security Income, Social Security and other benefits for the individuals residing in state operations.
The individual selected will support staff in Central, Western and Finger Lake regions. Travel to Central, Western and Finger Lakes regions will be required as will an occasional extended work day for travel or supporting staff beyond your regular work schedule.

• Manage a district of Revenue Support Field Offices to ensure that functions are properly completed to maximize benefits and revenue, act as a Medicaid district, and provide training and technical support to persons with disabilities, families, advocates and service providers. Ensure that field staff have the knowledge, skills and expertise to fulfill their functions.
• Participate in the design and implementation of agency and benefit program initiatives in the local field offices. Communicate program policies and procedures to Revenue Support Field Office managers and monitors their effective implementation.
• Represent Revenue Support Field Operations in the design and development of agency policy, procedures and regulations to support and promote programs and initiatives to facilitate individual driven services. In given areas of expertise, interpret the application of benefit rules and regulations to difficult individual scenarios that cannot be resolved at the local level.
• Represent OPWDD and Revenue Support in communicating and negotiating with federal, state and local benefit administrative entities to educate them on services to the disabled and to facilitate their roles in providing benefits for individuals with developmental disabilities.
• Represent the agency in communicating information about complex government benefit programs to the public and providers.
• Represent local RSFOs on personnel, supply, service and space resources matters, including the recruitment, retention and training of staff.
• Participate on state-wide groups for a variety of projects focused on enhancing Field Operations.

Additional Comments Please note:
• For CSEA positions: Local Bidding Agreements will be honored.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.

Some positions may require additional credentials or a background check to verify your identity.

Name Annette Sattinger

Telephone 518-473-9689

Fax 518-474-9902

Email Address


Street OPWDD Personnel Office

44 Holland Avenue

City Albany

State NY

Zip Code 12229


Notes on ApplyingNOTE: (Location to be discussed at interview)

Submit cover letter and résumé by September 27, 2018. Please reference the above EOA #2018-146 in all correspondence.

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