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Review Vacancy

Date Posted 11/28/18

Applications Due12/13/18

Vacancy ID61899

AgencyState Comptroller, Office of the

TitleBusiness Systems Analyst 2 (BSA 2) - Item # 03761

Occupational CategoryNo Preference

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $73284 to $92693 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50


From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address 110 State Street

City Albany


Zip Code12244

Minimum Qualifications Interested candidates must be reachable on the Business System Analyst 2 eligible list

OR be eligible to transfer under Section 52.6 of the Civil Service Law.

To be eligible to transfer under 52.6, candidates must have one year of permanent

Competitive service in a qualifying title allocated to a grade 21 or higher designated 52.6.


* Perform the duties of a Lead Business Analyst for LGSA projects and initiatives as assigned.

* Participate in the requirements gathering process for new and/or existing Division applications.

* Document requirements which adhere to Agency/industry standards for use by technical staff, developers and subject matter experts.

* Work with subject matter experts to validate requirements.

* Collaborate with project team members in the development of the to-be state.

* Document the as-is state of other Division applications and processes.

* Develop test plans and test scenarios and perform testing when assigned. Organize and report testing results.

* Keep abreast of evolving Business Analysis standards within OSC as well as practices used by other government organizations and businesses and share new information with LGSA’s other Business Analysts.

* Strive to provide excellent communication with project, group or team members which could include technical and business unit staff on any project or initiative assigned.


* Manage and supervise staff including assigning and delegating work.

* Serve as a mentor for less senior Business Analysts and work to develop staff’s knowledge, skills and abilities.

* Prepare and deliver performance evaluations and provide guidance and coaching when appropriate, including making suggestions for appropriate training courses to enhance staff skills and abilities


* Respond to requests for technical assistance from supported customers. Acknowledge the request and proceed to either handle the request or route to appropriate staff. Ensure customers are satisfied with the resolution.

* Provide feedback to management and stakeholder representatives on technical issues as requested.

* Provide implementation and post implementation support.

* Continually create, review, revise, and update technical documentation.

* Provide training on systems, applications and data access through formal and informal training sessions as assigned.

* Respond to, or assist with, data requests or reports for supported systems.


* Excellent oral and written communication skills

* Previous experience working as a Business Analyst within a project team

* Strong knowledge and use of technology

* Strong troubleshooting, problem solving and organizational skills

* Ability to interact with technical and business staff

* Work well in a team environment

* Positive attitude

* LGSA’s BSA staff work closely with OSC’s PgMO to ensure that we conduct our projects and business analysis activities in a consistent manner with the approaches adopted by OSC’s Business Analysis Center of Excellence (BACOE). We would like our BSA2 to serve as a liaison to the BACOE and keep abreast of any new standards, approaches or relevant training.

Some positions may require additional credentials or a background check to verify your identity.

Name Sara Burt

Telephone (518) 474-1924

Fax (518) 486-6724

Email Address


Street 110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236


Notes on ApplyingNotes on Applying: Interested candidates should submit a cover letter and resume to no later than December 13, 2018. Please reference Item #03761 – GOER-SAB when responding. Must be immediately reachable on the Civil Service list or eligible for transfer. If you are not on the list, or in a civil service title eligible for transfer, you are not eligible for this position.

When responding, please include the reference number and letters listed in this section. The GOER ID # should not be included.

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