Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.
Minimum Qualifications YOU MUST BE A CURRENT STATE EMPLOYEE TO BE ELIGIBLE FOR APPOINTMENT TO THIS POSITION.
Claims Services Representative 1 (SG-18): One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 of the Civil Service Law. Eligible titles include, but are not limited to: Investigator 2 (Compensation Claims), Policyholder Services Representative 1, Underwriter 1.
Claims Services Representative Trainee 1: One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 of the Civil Service Law. Eligible titles include, but are not limited to: Administrative Aide, Agency Program Aide, Investigator 1, Assistant Insurance Fund Services Representative.
If you have questions about whether your current title is eligible for transfer, please contact the Personnel Department.
Candidates with a score of 100 or higher on the current PCO eligible list who are eligible for appointment are encourage to apply. Please note your score of this exam in your cover letter.
Duties Description Under the general supervision of a Claims Services Representative 2, oversees all aspects of workers compensation and disability benefits claims processing from inception to closing; initially determines the compensability of claims and files appropriate documentation with the Workers Compensation Board (WCB); calculates and adjusts reserves consistent with case analysis over the anticipated life of the claim; recommends cases for appeal to WCB; negotiates and/or makes recommendations regarding lump sum settlements; issues payments and requests for reimbursement where claims for supplemental benefits are involved; reviews awards to ensure the correct recipient and rate of compensation; schedules or waives medical examinations as necessary; analyzes medical bills to determine causality, levels of treatment, necessity for treatment, appropriateness of fees and procedure codes, and apportionment status; responds to requests for home modifications, home health care personnel, medication, and medical supplies and appliances; negotiates billing adjustments with medical care providers and suppliers applying workers compensation fee schedules and rules; identifies and initiates referrals to the Legal Department; and reviews case activity and determines when a claim can be retired.
Some positions may require additional credentials or a background check to verify your identity.
Notes on ApplyingPlease include the position title, Vacancy ID number, and your current Civil Service title on your cover letter. Candidates should email resume and cover letter to email@example.com, however, if necessary, candidates may also mail to 15 Computer Drive West, Albany, NY 12205 or fax to 518-437-1618.