Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at

Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 12/07/18

Applications Due12/21/18

Vacancy ID62273

AgencyLabor, Department of

TitleProgram Aide - Albany

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitM/C - Management / Confidential (Unrepresented)

Salary RangeFrom $45213 to $56793 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Harriman State Campus, Building 12

City Albany


Zip Code12240

Minimum Qualifications MINIMUM QUALIFICATIONS:

Note: The purpose of this vacancy posting is to notify individuals about transfer opportunities. Candidates reachable on the Civil Service Eligible list(s) will be canvassed. However, you may also apply if you are eligible for appointment by one of the following qualifications:


Current New York State employee with one year or more of permanent, contingent-permanent or 55 b/c service in a position allocated to a Grade 11 or above and eligible for transfer under section 70.1 of the Civil Service Law.

Note: A comprehensive list of titles approved for transfer to Program Aide (former title Administrative Aide/Agency Program Aide) is available through Civil Service GOT-IT at

Duties Description STANDARD DUTIES:

As a Program Aide in the Personnel Bureau List Unit, you would perform paraprofessional activities and assist staff in projects that involve some independent preparation of written materials and reports, maintaining databases, analysis of information, presenting information and formulating recommendations. Duties include but are not limited to:

• Utilize the NYS Civil Service Database to create/send canvass letters, track canvass letter responses, enter canvass responses into NYS Civil Service database, and create acceptor lists
• Monitor all List Unit shared mailboxes
• Upload Job postings to various websites
• Reach out to candidates for additional information when necessary
• Prepare job vacancy responses for Human Resources Specialists
• Schedule and administer keyboarding tests and language proficiency exams
• Prepare and send correspondence to candidates when necessary
• Answer phone calls and emails regarding canvasses and Job Vacancy Announcements
• Assist with other office duties as assigned

Preferred Qualifications:
• Customer service experience
• Strong organizational skills
• Experience working with Excel

The Personnel Bureau works in a team setting. Every employee is expected to exhibit professionalism through a consistent commitment to the development and maintenance of excellent work relationships with others, including DOL employees and staff from various control agencies. Our collaborative work environment supports staff growth and development. Successful candidates must possess the ability to work independently, and with others; handle multiple and shifting priorities; and have strong critical thinking and problem-solving skills.

Additional Comments Accepting 55b/55c Candidates. Please provide a copy of your 55b/55c letter when applying.

Some positions may require additional credentials or a background check to verify your identity.

Name Kristen Symonds

Telephone (518) 457-1020

Fax EFax:

Email Address


Street NYS Department of Labor

State Office Campus, Building 12, Room 561

City Albany

State NY

Zip Code 12240


Notes on ApplyingTo be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to Please include the title, location and vacancy ID # 62273 you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application. In order to qualify you for the position, when you have current or prior New York State employment, you may be contacted by the NYSDOL Personnel Bureau for your social security number to confirm your employment history.

Printable Version