Review Vacancy
AgencyTeachers' Retirement System
Occupational CategoryI.T. Engineering, Sciences
Salary RangeFrom $88439 to $122720 Annually
Minimum Qualifications A Bachelor’s degree from an accredited college with either a major or minor in computer science, or a strong concentration which includes at least 15 credits in computer science coursework, and at least five years of supervisory experience in the area of Information Technology.
Duties Description The job duties of the Section Manager of IT- Business Solutions will include, but are not limited to, the following:
- Oversee the department’s staff by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling and disciplining employees
- Maintain a quality workforce by overseeing and participating in the recruitment, selection, orientation and training of staff, as well as identifying and developing personal growth opportunities for staff
- Maintain the organization’s effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing business solutions within PeopleSoft and Service Now. This includes collaborating closely with other IT units to ensure collective coordination for the success of tasks / projects.
- Partner directly with user departments to understand business needs, goals and priorities
- Oversee quality assurance of applications to ensure accuracy, integrity and efficiency
- Recommend information technology strategies within PeopleSoft and Service Now by evaluating and anticipating requirements and identifying solutions. This will include close collaboration with other IT departments.
- Accomplish financial objectives of the department by forecasting requirements and providing budgetary information as required for PeopleSoft and Service Now platforms
- Maintain quality customer service by establishing and enforcing organizational standards and reaching out to customers to understand their needs and to communicate IT issues
Additional Comments Preferred Skills/Expertise
- Commitment to providing exceptional customer service
- Excellent communication skills
- Excellent interpersonal skills
- Excellent organizational and analytical skills with an strong ability to solve problems
- Experience developing within or proficient knowledge of PeopleSoft HCM and Financials platforms
- Experience developing within or proficient knowledge of .NET development platform
- Experience developing within or proficient knowledge of ServiceNow ITSM platform
- Experience and proficiency in facilitating meetings to elicit requirements from stakeholders
- Experience leading a project team consisting of staff from multiple departments, coordinating their efforts and communicating progress to stakeholders and management
- Experience communicating IT operational activities and issues to various groups of stakeholders as well as management and executive staff
- Experience overseeing subordinate staff by communicating job expectations, planning, monitoring and appraising job results, coaching, counseling and disciplining employees, and initiating, coordinating and enforcing policies and procedures
- Experience overseeing and participating in the recruitment, selection, orientation and training of staff, identifying and developing personal growth opportunities for staff, and maintaining a safe and secure work environment for staff
- Proficient in use of Microsoft Office products which include Excel, PowerPoint and Word
- Proficient in use of various application tools to query data
Some positions may require additional credentials or a background check to verify your identity.
Email Address NYSTRSHR@nystrs.org
Address
Street 10 Corporate Woods Drive
Notes on ApplyingPlease reference Vacancy #AS78P in your reply.
This position does not come under the jurisdiction of the Department of Civil Service. It comes under the Manager/Executive Plan. New appointees to Manager/Executive Plan positions must serve a one-year review period. In order to be considered for this position you must complete an on-line application which can be found at
https://nystrs.peopleadmin.com/postings/2780