Review Vacancy
AgencyWorkers' Compensation Board
TitleProgram Outreach Specialist 1, WCB Item#5177
Occupational CategoryEducation, Teaching
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $56604 to $71980 Annually
Minimum Qualifications Candidates must be reachable on the appropriate Civil Service eligible list; Or candidates must have at least one year of permanent competitive service in a title designated as appropriate for transfer in accordance with Section 70.1 of the Civil Service Law.
Duties Description Under the direct supervision of the Public Information Specialist 2, SG-23 in the Outreach unit, the incumbent will assist in the following to further the mission of the Public Information Office.
Duties include but are not limited to:
• Effectively explain Workers' Compensation Board initiatives (including Paid Family Leave) to stakeholders including, but not limited to, injured workers, employers/businesses, payers, medical providers, attorneys/licensed representatives and labor unions.
• Informational material development, including development of letters and mass email content, printing, distribution, stocking, and material tracking.
• Interact effectively and represent the Board before a wide range of community and professional entities at outreach events (including some travel/nights/weekends as needed).
• Assist with researching, preparation, coordination, and participation in educational conferences and workshops statewide to explain and publicize Board programs. Audience size may vary from small individual groups to groups of several hundred.
• Develop and conduct presentations for use at conferences, conventions, seminars, webinars, and training sessions.
• Design surveys and monitor and track feedback related to external communications and initiatives.
• Manage shared mailboxes including routing incoming emails for proper response and responding to inquiries as appropriate.
• Proficient in Microsoft Outlook, Excel, WebEx and PowerPoint.
• Experience with Survey Monkey preferred.
• Develop other Outreach deliverables as assigned.
Additional Comments *This position is being posted in anticipation of an approved DOB waiver.
Some positions may require additional credentials or a background check to verify your identity.
Address
Street Human Resources Office - Rm. 133
State Street
Notes on ApplyingQualified candidates should send a letter of interest and resume which lists your actual Civil Service title, salary grade and specific verifiable information as to how you meet the minimum qualifications to be eligible to apply for this position. Please send your application to HRM@WCB.ny.gov (email applications are preferred). It is important that you reference the WCB Item# 5177 in the subject line of your email to ensure receipt of your application. (Please do not reference the Vacancy ID No.)
NOTE: A comprehensive list of titles approved for transfer to Program Outreach Specialist 1 is available through Civil Service GOT-IT available at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.