Review Vacancy
AgencyFinancial Services, Department of
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $36772 to $45200 Annually
Minimum Qualifications List Appointment: Candidates must be reachable on the Civil Service eligible list for Office Assistant 2, #37-890.
Transfer: Candidates in a title eligible for transfer via Section 70.1 of the Civil Service Law are encouraged to apply. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website at http://careermobilityoffice.cs.ny.gov/cmo/
Duties Description The Department of Financial Services (DFS) is seeking candidates for the position of Office Assistant 2 in the Licensing Unit. The Office Assistant 2 will be responsible for providing critical clerical support to the Licensing Unit staff. Duties include, but are not limited to:
• In the absence of the Office Assistant 3, monitors and assigns work accordingly;
• Assists with training of new employees or on new procedures within the Unit;
• Provides information about agency programs, licensing processes and complaint processes to insurers, applicants and members of the public;
• Explains and interprets basic Insurance law, rules and regulations, policies and/or procedures to insurers, applicants and members of the public;
• Creates routine correspondence to licensees/consumers and other interested parties notifying them of any Department determinations, the action required as the result of the determination, the timeframe within which the action must be taken and the consequences of non-compliance with the Order;
• Updates records in database of actions taken and the future dates on which additional action is required.
• Handles requests from Department personnel for Unit records to support investigations and/or to be introduced at administrative hearings and prepares appropriate documents;
• Processes and audits applications and determines if the submission is acceptable for processing;
• Determines appropriate action on incoming correspondence and prepares appropriate response letters; and
• Independently prepares responses to routine inquiries.
Additional Comments Please note that a change in negotiating unit may affect your salary, insurance and other benefits.
Appointment to this position is pending Division of Budget approval to fill.
Some positions may require additional credentials or a background check to verify your identity.
Email Address Nicole.Pickel@dfs.ny.gov
Address
Notes on ApplyingTo Apply: Interested qualified candidates must submit a resume and letter of interest no later than May 30, 2019 to the email address listed below. Please include (Box OA2-LIC-06129) in the subject line of your email to ensure receipt of your application. Email submissions are preferred.
Nicole Pickel
Box OA2-LIC-06129
New York State Department of Financial Services
Office of Human Resources Management
99 Washington Avenue, Suite 301
Albany, New York 12257
Email: Nicole.Pickel@dfs.ny.gov
Fax: (518) 402-5071
New York State
An Equal Opportunity/Affirmative Action Employer
AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS
Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job and the accommodation would not constitute an undue hardship on the operations of the agency.