StateJobsNY

NY HELPNo

AgencyState Comptroller, Office of the

TitleChief Computer Operator - Item# 08171

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $73284 to $92693 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 11 PM

To 7 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Rensselaer

Street Address 365 Jordan Road

City Troy

StateNY

Zip Code12180

Minimum Qualifications Interested candidates must be reachable on the Chief Computer Operator departmental list OR

must be eligible for transfer under Section 52.6 or 70.1 of the Civil Service Law.

52.6 Or 70.1 Transfers

To be eligible for a 52.6 or 70.1 transfer, candidate must have one year of permanent service in a qualifying title allocated to salary grade 21 or above.

Duties Description · Plan, organize and direct the daily activities of the Computer Operations’ computer operators.

· Prepare adequate, accurate and up to date logs, procedures or documentation exist for all responsible activities conducted by subordinate staff.

· Conduct systematic reconciliation of all check or controlled documents and confirm they are completed timely and accurately.

· Maintain accurate inventory and documentation of supplies, stock and materials needed in computer operations that are consumed during daily operations.

· Investigate and address any system or production situation and ensure support area is promptly notified according to policy, documentation or procedure.

· Assist subordinate staff with analyzing job issues, errors, corrective action, and communication to support areas as necessary.

· Identify, document, or make suggestions to address any defects, inefficiencies, or general improvement opportunities.

· Interact and communicate in a clear and concise manner with vendors, application programmers and other staff when necessary.

· Maintain appropriate staffing levels, attaining maximum and efficient utilization of personnel and equipment.

· Supervise and motivate staff in a manner that makes optimum use of their existing abilities and assists them in improving their level of knowledge, skills, and ability.

· Confirm and assist subordinate staff in ensuring that overtime is assigned in a manner consistent with union and Agency agreements.

· Supervise and direct the day to day computer operations, production, and staff activities as required during assigned shift(s).

· Advise Operations manager of significant decisions, issues, and pending matters.

· Complete probationary and annual performance evaluations.

· Oversee the instruction and training of subordinate staff in the operation of the main consoles and peripheral equipment.

· Maintain a clean, orderly and safe work environment.

Additional Comments Knowledge, Skills, and Abilities:

· Demonstrated excellent oral and written communication skills.

· Demonstrated strong troubleshooting, problem solving and organizational skills.

· Ability to manage multiple tasks and deadlines.

· Ability to interact with technical and business staff.

· Ability to work independently.

· Demonstrated strong leadership skills.

· Exhibits positive attitude.

Some positions may require additional credentials or a background check to verify your identity.

Name Manu Priya Minocha

Telephone (518) 474 - 1924

Fax (518) 486 - 6723

Email Address recruit@osc.state.ny.us

Address

Street 110 State Street

City Albany

State NY

Zip Code 12236

Notes on Applying Interested candidates should submit a cover letter and resume to recruit@osc.state.ny.us no later than May 30, 2019. Please reference Item # – 8171GOER- MPM when responding.

When responding, please include the reference number and letters listed in this section. The GOER ID # should not be included.