Review Vacancy
AgencyVictim Services, Office for
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $31245 to $38651 Annually
Minimum Qualifications Permanent service in this title, or one year of permanent competitive or 55-b/c service in a title SG-4 or higher and otherwise eligible for transfer under Section 70.1 of the Civil Service Law. Candidates eligible for 55-b/c appointment are also eligible to apply.
Duties Description The incumbent will be part of a team responsible for providing a compassionate and friendly voice to individuals who have been the victims of crime. Specific duties will include but are not limited to: data entry of all incoming claim applications; monitoring the Victim Service Portal and assigning claims to staff; answering the 800 and main telephone lines and routing calls as appropriate; assisting victims, claimants and providers with the disposition and status of claims and reimbursements; scanning and assigning tasks for all incoming correspondence; scanning data entered claim applications; setting up claim folders; printing and mailing final OVS decisions; filing and purging records; serving as a backup in preparing and disseminating all outgoing mail; processing incoming mail; and preparing and receiving packages.
Additional Comments REASONABLE ACCOMMODATION: The Office of Victim Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify Sheryl Kretzler, Associate Director of Human Resources at (518) 485-1704.
Some positions may require additional credentials or a background check to verify your identity.
Email Address dcjshrm@dcjs.ny.gov
Address
Alfred E. Smith Building
Notes on ApplyingPlease submit your resume via e-mail to dcjshrm@dcjs.ny.gov or to the contact information provided above. Please reference posting #69296 on your cover letter.
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