StateJobsNY

NY HELPNo

AgencyTeachers' Retirement System

TitleOffice Assistant 2 Calculations

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitCSEA Local 658 (NYS Teachers’ Retirement System)

Salary RangeFrom $36792 to $45948 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 10 Corporate Woods Drive

City Albany

StateNY

Zip Code12211

Minimum Qualifications EITHER 1) Reachable on the Civil Service eligible list; OR 2) Eligible for reassignment by virtue of having permanent competitive service as an Office Assistant 2-Calculations (SG-9); OR 3) Eligible for transfer under the provisions of the Civil Service Law by virtue of having one year of permanent competitive service in an appropriate title.

Preferred Qualifications

-Excellent customer relations skills, including the ability to be empathetic and approachable while maintaining a professional demeanor

-The ability to communicate orally and in writing with regards to requesting and providing information

-A dedication to continuous learning, including regular job rotations, and a willingness to accept and implement organizational change as it occurs

-Detailed oriented and the ability to process work following unit procedures

-Willing to suggest modifications that might improve process

-The ability to exercise good situational judgment, flexibility and tactfulness in dealing with internal and external customers

Duties Description Retired Member Service
The duties for the Office Assistant 2-Calculations position will include, but are not limited to, the following:
• 30% Perform operations involving the assembly of data required for the calculation of a retirement allowance, death benefit, or other member-related benefit
• 20% Calculate actual benefits at the time of a member’s retirement, death, or refund
• 20% Assist in answering telephone inquiries from retirees, beneficiaries and other parties
• 15% Review service records to determine members’ eligibility for death benefits
• 10% Prepare routine correspondence to members, retirees, beneficiaries and other parties
• 5% Ability to utilize skills when deployed to other sections to provide assistance with the department’s work priorities

Additional Comments In order to be considered for this position, you are required to complete a NYSTRS’ employment application for the position you are applying for. The link to the employment application is below.

http://nystrs.peopleadmin.com/postings/3219

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources

Telephone 518-447-2906

Fax 518-447-2764

Email Address strsrecruitment@nystrs.org

Address

Street 10 Corporate Woods Drive

City Albany

State NY

Zip Code 12211

Notes on ApplyingNYSTRS is an equal opportunity employer. We are committed to fostering an inclusive environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures.
In order to be considered for this position, you are required to complete a NYSTRS’ employment application for the position you are applying for. The link to the employment application is below.

http://nystrs.peopleadmin.com/postings/3219