Review Vacancy
AgencyPeople With Developmental Disabilities, Office for
TitleProgram Operations Specialist 4
Occupational CategoryHealth Care, Human/Social Services
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $100123 to $122623 Annually
Appointment Type Contingent Permanent
Minimum Qualifications MINIMUM QUALIFICATIONS:
Candidates must be reachable for appointment on Current Civil Service Eligible List for this title.
Or
Transfer: Candidates must have permanent competitive status in the Program Operations Specialist 4 title and be eligible for lateral transfer; OR be eligible to transfer via Section (i.e. 70.1, 70.4, 52.6) of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
Or
Promotion/Provisional: In the event that there is not a valid eligible list, candidates who meet the following open competitive qualifications may be qualified for a provisional appointment. To qualify, candidates must have had three months permanent competitive service as a Program Operations Specialist 3.
Duties Description POSITION DESCRIPTION:
The Office for People With Developmental Disabilities (OPWDD) provides high-quality, person-centered services, supports and advocacy to approximately 136,000 individuals with developmental disabilities in New York State. We are guided in our interactions with the people we serve and each other by compassion, dignity, diversity, excellence and honesty.
The Program Operations Specialist 4 (POS4) will oversee the Bureau of Assessment Oversight workforce statewide and is responsible for the day to day operations, workforce transition (e.g. Technical support staff, training, development of a children’s tool etc.) and quality monitoring. This position is integral in the development of the identified phases of the operations and QA processes including creating, training, and implementation the future phases of operations and QA activities for statewide assessments.
PRIMARY DUTIES AND RESPONSIBILITIES:
• Oversees the Bureau of Assessment Oversight, including all Statewide field staff (statewide)and BAOC workforce supervisors.
• Serves as the Master trainer for both assessors and QA aspects for the state assessment operations workforce.
• Attends statewide Service Delivery leadership meetings.
• Works on special projects and committees as requested.
• Assists in development and implementation of training operations staff both on the QA and assessment aspects of the job.
• Supervises the local management staff as well as helping with supervision of the field staff as needed.
• Works on development and implementation of the BAOC Operations manual including policy and procedure.
• Assists with the project team in the development of the assessment-based rate rationalization models, in conjunction with contract vendors.
• Assists in development of the children’s assessment tool and facilitate training assessors in the use of that tool, upon its completion.
• Addresses stakeholder concerns regarding completed assessments.
• Interfaces with other OPWDD units as needed.
• Addresses any concerns identified upon review of CAS productivity measures and other aspects of CAS implementation based upon the need of stakeholders.
• Oversees the workforce transition from Assessment functions to QA functions.
• Holds Uniform Assessment System (UAS) central office user roles and authorizes access to assessments for other users as needed.
• Coordinates the cross-agency relationships necessary to manage ITS related issues with assessments, including data analytics and management, inter-system and inter-agency data sharing, user access and contract management over new IT builds related to assessment related data and tools.
Additional Comments Please note:
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.
• OPWDD is an Equal Opportunity/Affirmative Action Employer
Some positions may require additional credentials or a background check to verify your identity.