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Review Vacancy

Date Posted 01/10/20

Applications Due01/24/20

Vacancy ID77789

AgencyGeneral Services, Office of

TitlePublic Information Specialist 1 (Digital Content)

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $56604 to $71980 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 5%

Workweek Other (see below)

Hours Per Week 37.5

Workday

From 3 PM

To 11 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Concourse, Empire State Plaza

City Albany

StateNY

Zip Code12242

Minimum Qualifications Six years of experience in public relations, social media, and digital communications. Associate’s, bachelor’s, or master’s degree in Communications, English, Public Relations, Social Media, Digital Communications, or similar degree, substitutes for two, four, or five years.

Preferred Qualifications:
• Experience with disseminating complex government processes and transactions for online usability and comprehension, including topics such as human resources, procurement, contracting, finance, licensing, or regulations.
• Proven ability to write for varied audiences using plain language standards.
• Website content authoring and editing experience in Drupal content management system.
• Knowledge of User Experience (UX) design principles and methods.
• Proficiency in Google website analytics.
• Experienced in Adobe Creative Cloud applications including InDesign, Photoshop, and Acrobat Pro.
• Expertise in using social media applications for government communications, including Facebook, Twitter, Instagram, YouTube, LinkedIn, and social media management platforms such as Hootsuite.
• Though not required, bilingual candidates who meet the minimum qualifications are also encouraged to apply

Duties Description The Public Information Specialist 1 (Digital Content) will join the OGS Digital Services team to assist in managing online communications. The Specialist will work closely with a variety of OGS and other agency program management to provide content strategies for project-based website, applications, or social media communications. This position will require routine evening and weekend work. Schedule will be Wednesday – Sunday, 3:00pm – 11:00pm.

Duties may include:

• Consult with program staff for all online communications needs, including new or revised web content, social media, and online documents and forms.
• Draft and structure website content in a clear and presentable way that enables website visitors to find what they need.
• Monitor online information for accuracy and timeliness.
• Perform web edits through Drupal Content Management System.
• Assist with facilitated user experience design activities, such as user research and user testing.
• Monitor Google Analytics daily; build analytics reports that provide valuable insights on website visitors and help shape and improve website content strategy.
• Develop content for email and social media campaigns; manage and schedule social media posts through agency channels.
• Identify and coordinate appropriate media needs for digital initiatives, including graphics, photography, and video in conjunction with functional teams.
• Leverage social media analytics, such as Facebook Insights or Hootsuite, to measure the effectiveness of social content and boost engagement.
• Create accessible forms and documents for online use, including fillable PDFs, tagged instructions or guidelines.
• Some travel required.
• Other duties as assigned.

Additional Comments This position will require routine evening and weekend work. Schedule will be Wednesday – Sunday, 3:00pm – 11:00pm.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources/00762/KM

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

 

Notes on ApplyingPlease submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Position Title & Vacancy ID number for which you are applying.

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