Review Vacancy
TitleTax Compliance Representative 1 Spanish Language - Albany
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $41130 to $50405 Annually
Minimum Qualifications MINIMUM QUALIFICATIONS:
Candidates reachable on the Civil Service eligible lists will be canvassed and do not need to respond to this posting, unless also eligible by one of the following qualifications.
70.1 TRANSFER QUALIFICATIONS: One year of permanent, contingent-permanent, or 55b/c
service in a title Grade 09 or higher determined to be similar by Civil Service.
Note: For 70.1 transfers, a comprehensive list of titles approved for transfers is available
through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.
Consecutive transfers cannot result in more than two salary grades.
55b/c: This position may be designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/55c letter when applying.
Preferred Qualifications: Ability to initiate and maintain relationships across a diverse set of stakeholders
You will be required to pass a Civil Service language examination, if you have not done so previously, to demonstrate your proficiency in Spanish at a level that will ensure your ability to perform the duties of the position.
Duties Description STANDARD DUTIES:
As a Tax Compliance Representative 1 (Spanish Language), you will perform a variety of central office functions in a call center operation to affect the collection of Unemployment Insurance contributions, interest and penalties, delinquent returns and monies due. Your duties will include, but not limited to, contacting employers; conducting office or telephone interviews with employers; maintaining a comprehensive case history of all assigned cases; and making recommendations for further action. You will enforce the collection of delinquent Unemployment Insurance contributions through the filing of warrants, serving levies, income executions, and other appropriate collection mechanisms. In the performance of these assigned duties, you may interact with uncooperative individuals.
Additional Comments Please Note: Positions in the Unemployment Insurance Division may be in-person, remote, or partially remote and partially in-person. Remote employees will be required to report in-person if directed. Positions may be subject to mandatory and/or voluntary overtime, which may include evening and weekend hours. Shift start times may vary based on operational need.
Fingerprinting/Background Check: Some positions may require a fingerprint/background check. If the position you applied for requires fingerprinting, you will be advised at the time of your interview. There is no cost to candidates, fingerprinting fees are paid for by the Department of Labor. Candidates being considered for appointment will be provided a pre-paid code and instructions after the interview.
Some positions may require additional credentials or a background check to verify your identity.
Email Address labor.sm.personnel.UIhire@labor.ny.gov
Address
Bldg. 12, Room 561
Notes on ApplyingCandidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer. Department of Labor is committed to ensuring equal opportunity for persons with disabilities and workplace diversity.
To be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to labor.sm.personnel.UIhire@labor.ny.gov. Please include the title, location and vacancy ID # 84262 for which you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application. In order to qualify you for the position, when you have current or prior New York State employment, you may be contacted by the NYSDOL Personnel Bureau for your social security number to confirm your employment history.