Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.

Review Vacancy

Date Posted 06/08/21

Applications Due06/22/21

Vacancy ID87552

AgencyState Comptroller, Office of the

TitleInformation Technology Specialist 2 - Item# 00477

Occupational CategoryI.T. Engineering, Sciences

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $56604 to $71980 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 110 State Street

City Albany

StateNY

Zip Code12236

Minimum Qualifications Interested candidates must currently be on the Information Technology Specialist 2 eligible list OR be eligible to transfer under Section 52.6 of the Civil Service Law.

52.6 Transfer:

Candidates must have one year of permanent, competitive service in a qualifying title allocated to salary grade 16 or higher.

Duties Description · Install and configure server software as requested by Office of the State Comptroller (OSC) business units.

· Diagnose and resolve server hardware/software problems.

· Monitor, evaluate and diagnose server performance and capacity issues.

· Work with other teams and business units to resolve technical and functional issues.

· Work with application owners and business units to schedule and test upgrades.

· Install security patches to remove vulnerabilities identified by the Information Security Office.

· Coordinate with vendors in the installation, administration, testing, and maintenance of hardware and software.

· Create support cases, as needed.

· Create and modify documentation, including process and procedure documents.

· Migrate objects across development, test, and production environments.

· Setup and maintain user security and policies.

· Address ServiceNow incidents, as needed.

· Provide on-call support for nightly Internet Services Administration (ISA) batch processing.

· Verify that supported applications and web servers supported by ISA are up and available.

· Check previous night’s batch processing results each morning, resolving any outstanding issues.

Additional Comments Knowledge, Skills, and Abilities

· Computer-related associate’s degree.

· Demonstrated experience in computer networking (2 to 4 credit hours).

· Demonstrated experience in object oriented programming (2 to 4 credit hours).

· Demonstrated experience in operating systems (2 to 4 credit hours).

· Demonstrated experience in technical writing (2 to 4 credit hours).

· Demonstrated experience with UNIX/Linux/AIX and variations (3 months to less than 1 year).

· Demonstrated experience with IIS (Internet Information Services) (3 months to less than 1 year).

· Strong verbal and written communication skills.

· Ability to quickly master new information technology concepts using a variety of methods, such as on-the-job learning, research, and formal training.

· Demonstrated initiative, independence, confidentiality, planning and organizational skills.

Some positions may require additional credentials or a background check to verify your identity.

Name Manu Priya Minocha

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address recruit@osc.ny.gov

Address

Street Office of the State Comptroller

110 State Street

City Albany

State NY

Zip Code 12236

 

Notes on ApplyingInterested candidates should submit a cover letter and resume to recruit@osc.ny.gov no later than June 22, 2021. Please reference Item 00477-GOER-MPM when responding.

When responding, please include the reference number and letters listed in this section. The GOER ID # should not be included.

Printable Version