Review Vacancy
AgencyTaxation & Finance, State
TitleBusiness Systems Analyst 1
Occupational CategoryOther Professional Careers
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $56604 to $71980 Annually
Minimum Qualifications The selected candidate must be eligible for transfer or reachable on the appropriate exam for this title in accordance with the provisions of Civil Service Law, Rules and Regulations.
This position may be filled as a two-year traineeship.
Duties Description The Business System Analyst 1 will be part of a program development team that is involved with the system development, testing and support for a specific tax type or multiple tax types in the Processing Division.
Duties include but are not limited to:
• Test changes to existing systems and/or design, test and implement new systems used by both internal and external (public-facing) users.
• Gather and document project requirements, timelines, business rules, test scenarios, and test results.
• Develop test data, scenarios and cases and execute test conditions.
• Identify and track all defects through to resolution.
• Facilitate and coordinate with ITS staff, operations staff and, when necessary, development staff on other teams.
• Create or update documents to reflect current or “as-is” state of business processes and functions.
• Develop training materials and procedure manuals for end users.
• Identify deficiencies and enhancement opportunities to existing systems.
• Review tax form changes, system changes and policy directives to determine impact on operations and procedures, and report findings to unit management.
• Identify, evaluate, and escalate issues and risks in a timely manner to management along with potential options for solution/resolution.
• Analyze data from various sources. Candidate should have expertise with Excel. Familiarity with Pivot tables and other data analysis tools in Excel preferred.
• Use various other software programs including but not limited to Microsoft Project, SharePoint, Visio, and ALM (Micro Focus Application Lifecycle Management).
• Effectively communicate both verbally and in writing with internal and external customers.
• Adhere to the Department’s time and attendance rules and regulations.
*This position may be in-person, remote, or partially remote and partially in-person, however this is subject to change.
Additional Comments The Department of Taxation and Finance (DTF) strives to provide New Yorkers with the highest level of service possible. To do so, it is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce. Nearly 18 million New Yorkers rely on our employees to accurately apportion funds for schools, roads, medical care, security services, conservation programs, and much, much more. We are committed to administering the state’s tax systems fairly, courteously, and cost effectively We believe the way to do this is to partner the skills, creativity, and ingenuity of our workforce with the best technologies available.
Some positions may require additional credentials or a background check to verify your identity.
Email Address Laurie.Carlow@tax.ny.gov
Address
Street WA Harriman State Office Campus
Notes on ApplyingQualified candidates should submit a letter of interest and resume including current title and how you qualify. Please reference the Vacancy ID number and title. Verification of NYS employment history may be required to determine transfer eligibility.
Note: Fingerprinting may be required as part of the background check prior to appointment.