Minimum Qualifications Reachable on the current Civil Service eligible list used for filling this title or one year of permanent, competitive class service in a title eligible for transfer under Section 70.1 of Civil Service Law.
Eligible titles include: Accnt Aide, Program Aide, Assnt Workers Comp Exmnr, Business Doc Specialist (1 & 2), Business Svs Center Rep 1, Call Center Rep 1, Consumer Svs Rep 1, Driver Improvement Exmnr, Employee Insur Reviewing Clk 1, Health Program Aide, Investigative Aide, Keyboard Spec 3, Legal Assnt Trainee (1 & 2), Library Clk 2, Licensing Exmnr 1, Licensing Svs Clk, Medicaid Eligibility Exmnr 1, Motor Vehicle Consumer Svs Rep 1, Motor Vehicle Rep, Office Assnt 2 (including all parenthetics), Pathology Office Assnt (1 & 2), Payroll Assnt, Payroll Exmnr 1, Payroll Specialist 1, Personnel Status Exmnr 1, Prin Clk Collection, Secy 1, Senr Employment Security Clk, Social Svs Mgmt Aide, Student Loan Control Rep 1, Tax Compliance Rep 1, Taxpayer Svs Rep 1, Teachers Retirement Exmnr 1, Unemp Insur Accts Exmnr, Voc Rehab Counselor Assnt, Youth Comm Aide.
Duties Description Candidates hired for this position will be versatile in their duties to support both policyholder services and claims services for the New York State Insurance Fund (NYSIF) Disability Benefits and Paid Family Leave Insurance.
Duties include, but are not limited to: processing claims information, and providing responses to claims and policyholder customer inquiries that are initiated from telephone, online webmail and postal mail communications.
Some positions may require additional credentials or a background check to verify your identity.