StateJobsNY

NY HELPNo

AgencyAttorney General, Office of the

TitleBusiness Systems Analyst 1 OR Business Systems Analyst Trainee 1

Occupational CategoryAdministrative or General Management

Salary Grade18

Bargaining UnitM/C - Management / Confidential (Unrepresented)

Salary RangeFrom $47039 to $59088 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Rensselaer

Street Address 200 Broadway

City Troy

StateNY

Zip Code12180

Minimum Qualifications Candidates must have one year of permanent competitive or 55b/c service as a Business Systems Analyst 1 or in a title SG -16 or above eligible for transfer under sections 52.6 or 70.1 of the Civil Service Law OR be reachable on the Professional Careers Opportunities (PCO) list OR be reachable on the OAG Department’s Public Administration Trainee Transition (PATT) list. Appointments from the PCO or PATT must serve a two -year traineeship that leads to the grade 18 salary level.

Duties Description DUTIES:
• Perform system research and information gathering activities.
• Review and document current “as-is” state of the business process or function including creating flow charts and process models.
• Identify and document business process changes or enhancements required by procedural changes or by changes to laws and statutes.
• Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals.
• Develop plans for requirements and system design sessions, ensure that agency needs are properly documented, and proposed solutions are properly vetted with all stakeholders prior to being implemented.
• Write business system documentation.
• Validate requirements throughout the business analysis process.
• Develop business process flows, fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes.
• Communicate business process and system requirements to IT staff and program staff.
• Develop test scenarios, scripts, and data; reviewing test results; and assessing the implementation of appropriate solutions to ensure they perform to the required specifications and achieve the design capabilities.
• Review and analyze business process deficiencies requiring resolution during or after implementation.
• Evaluate information gathered from multiple sources, reconcile conflicts, breakout into details and summarize into general information.
• Assist agency business owners resolve issues on requests for new reports, changes to data displays and general functional tasks.
• Document requests for system changes and assistance through a triage/governance process.
• Document recurring issues to provide end users and internal Help Desk with FAQs to assist users and minimize support requirements.
• Identify and make recommendations for updates/upgrades to current technologies including training and user acceptance.
• Assist stakeholders in creating business practices that enhance the user experience.

PREFERRED SKILLS:
• High level of attention to detail, ability to multi-task.
• Strong interpersonal skills.
• Strong written and verbal skills.
• Self-motivated, organized and independent.
• Ability to set priorities.
• Ability to work with multiple stakeholder levels.
• Tools - HP Quality Center, MS Project.
• Business analysis methodologies.
• Requirements Gathering.
• Creating Test Scripts.

Additional Comments Candidates from diverse backgrounds are encouraged to apply.

The OAG is an equal opportunity employer and is committed to workplace diversity.

Per Office of the Attorney General policy, confirmation of vaccination status is a condition of employment for this position. If you are not fully vaccinated, you will be required to provide negative COVID-19 test results once weekly. The agency will consider religious and reasonable accommodations.

Some positions may require additional credentials or a background check to verify your identity.

Name Mary Seebald

Telephone 5187762500

Fax

Email Address hr.recruitment@ag.ny.gov

Address

Street Office of the Attorney General, Human Resources Managment Bureau

State Capitol

City Albany

State NY

Zip Code 12224

Notes on ApplyingPreferred method of applying is via e-mail to hr.recruitment@ag.ny.gov. Please include vacancy ID# 94907 in your subject line. Applicants are requested to supply a resume and cover letter.