Review Vacancy
AgencyMotor Vehicles, Department of
TitleOffice Assistant 3 (Calculations) – Refund, Bad Check and Credit Card Unit
Occupational CategoryFinancial, Accounting, Auditing
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $49703 to $60371 Annually
Minimum Qualifications Current New York State employees, with one year of permanent service in a Grade 12 or higher title eligible for transfer under Section 70.1 of the Civil Service Law. You may be eligible for Section 70.1 transfer if you have one year of permanent/ contingent-permanent, competitive service in a transfer eligible title.
Duties Description Duties include but are not limited to:
• Assist Staff with any issues or questions
• Work with supervisor to make changes to current processes
• Assist with chargebacks- writing letters, writing Memos and processing payment deletions
• Request supplies from the warehouse and Staples
• Supervise the staffing of phones and adjusting staffing levels as needed
• Complete daily/weekly/monthly reports in a timely manner
• Make sure that monthly deadlines are met by staff, assist when needed
• Answer phone calls and emails from various parties
• Prepare and update procedures
• Prioritize work assignments accordingly
• Perform the full range of supervisory duties
• Perform other duties and projects as assigned
Some positions may require additional credentials or a background check to verify your identity.