Review Vacancy

Date Posted: 07/25/22
Applications Due: 08/31/22
Vacancy ID: 109228

Position Information

AgencyMotor Vehicles, Department of

TitleBody Repair Inspector, or Body Repair Inspector Trainee 1/2

Occupational CategoryOther Professional Careers

Salary Grade16

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $49202 to $54903 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 75%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Erie

Street Address NYS DMV Vehicle Safety Field Services – Region 5

334 Dingens Street

City Buffalo

StateNY

Zip Code14206

Job Specifics

Minimum Qualifications Provisional Appointment: We are currently accepting applications for Body Repair Inspector positions located at our Vehicle Safety Region 5 Field Office (counties included: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Wayne, Wyoming, Yates). Candidates appointed to region 5 will be required to work in one or more counties within that region. To be eligible for appointment, candidates must have:

Body Repair Inspector Trainee 1, Grade NS (equated to Grade 14): three years of experience in automotive body repair or as an automotive body repair instructor, acquired within the last ten years. Experience limited to specialty work in automotive repair such as glass replacement, upholstery repair, paintless dent repair, etc., is NOT qualifying.

Body Repair Inspector, Grade 16: five years of experience in automotive body repair or as an automotive body repair instructor, acquired within the last ten years. Experience limited to specialty work in automotive repair such as glass replacement, upholstery repair, paintless dent repair, etc., is NOT qualifying.

For a listing of possible education/experience substitutions for qualifying experience, please visit https://www.cs.ny.gov/announarchive/announcements/26-170.cfm.

Duties Description Duties Description: A Body Repair Inspector conducts investigations to review and resolve consumer complaints involving body repair and other automotive services; inspects body repair shops and other facilities for compliance with applicable laws, rules and regulations. Under the general direction of a Senior Automotive Facilities Inspector:

• Investigates consumer complaints involving non-quality repair work, improper inspections, unauthorized work, fraudulent repair, inadequate working condition of - 2 - vehicles at time of sale, overcharging, improper diagnosis and other deceptive practices.
• Interviews consumers, facility owners and other parties to determine the validity of complaints or violations.
• Gathers, labels, and prepares case evidence, and recommends and conducts concealed identity investigations when appropriate.
• Drafts narrative case reports that summarize the findings and recommendations for all investigations.
• Examines vehicles, vehicle components, and documents, and appraises and evaluates completed repair work to determine if quality work has been performed and meets acceptable standards.
• Writes physical damage reports and analyzes and deciphers insurance company vehicle damage estimates.
• Appraises financial losses of consumers and recommends restitution amounts.
• Resolves questions regarding dealer responsibilities in registering and retitling rebuilt or impounded vehicles.
• Determines if service providers follow proper repair procedures involving computerized or electronic diagnostic equipment.
• Investigates customer appeals of emission inspection waiver denials due to unsatisfactory repair work and resolve disputes.
• Serves suspension and revocation orders issued against automotive facilities.
• Provides technical advice and training to Department of Motor Vehicles personnel as required.
• Conducts vehicle inspection certification classes for individuals wishing to become certified by the Department.
• Serves as liaison to various industry, consumer and public interest groups, and addresses various groups regarding vehicle safety programs.
• May conduct inspections of automotive facilities applying for various licenses.
• May develop and prepare case exhibits for the hearing, serve civil penalty orders and testify as an expert witness in civil court.

Additional Comments 1. These field positions are located throughout New York State and require extensive field work and daily travel within a designated region of assignment. Appointees to these positions will be required to operate a motor vehicle; therefore, you must possess a driver’s license valid in New York State at the time of appointment and continuously thereafter.
2. Some positions may require additional credentials or a background check to verify your identity.
3. There is a satellite office located at 16 East Main Street in Rochester. Monroe County residents are encouraged to apply if interested.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Rachel Manning

Telephone 518-474-7379

Fax 518-402-2068

Email Address Rachel.Manning@dmv.ny.gov

Address

Street 6 Empire State Plaza, Room 321

City Albany

State NY

Zip Code 12228

 

Notes on ApplyingNotes on Applying: Please submit a cover letter (referencing the Vacancy ID noted at the top of this posting) indicating how you meet the qualifications for appointment. Please also include a clear and concise resume and submit all documents via the fax number or email address listed above. Candidates applying from outside DMV may be asked for their social security number to verify NYS employment history.