Review Vacancy

Date Posted: 07/29/22
Applications Due: 08/19/22
Vacancy ID: 109517

Position Information

AgencyGeneral Services, Office of

TitlePublic Information Specialist 2 (Digital Content)

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $79325 to $100342 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Pending Non-Competitive

Travel Percentage 0%


Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No


County Albany

Street Address Empire State Plaza

City Albany


Zip Code12242

Job Specifics

Minimum Qualifications Seven years of experience in public relations, social media, and digital communications.

Substitutions: A bachelor’s degree in Communications, English, Public Relations, Social Media, Digital Communications, or a similar degree may substitute for four years of the required experience. An associate degree in these same fields may substitute for two years, and a master’s degree in these same fields may substitute for five years.

Preferred experience:
• Social media applications for government communications, including Facebook, Twitter, Instagram, YouTube, and LinkedIn.
• Website management, including content authoring and editing using a content management system (CMS) such as Drupal and SharePoint.
• User experience (UX) and design thinking methods, including user research, user stories, wireframing, and prototyping.
• Google website analytics.
• Adobe Creative Cloud applications including InDesign, Photoshop, and Acrobat Pro.
• Bilingual candidates who meet the minimum qualifications are also encouraged to apply.

Please submit a detailed resume with the following:
1. A summary of social media channels that you use professionally with samples of posts, campaigns, and metrics/insights reports.
2. A summary of websites you have managed and examples of pages or sets of pages you have structured and written.
3. A summary of your experience with online document management and examples of documents you have written and designed.

Why should you come work for #TeamOGS?
The Office of General Services helps New York State move. From contracting to construction and everything in between, when you join #TeamOGS, you’ll provide digital communications services to every corner of the agency and amplify our good work.

We also bring the fun, like putting on year-round community events and concert series and managing a world-class art collection. Plus, you’ll get perks like:
• Generous paid time off – sick, vacation, holidays, and personal
• Telecommuting
• Health benefits, including vision and dental plans
• Membership in the New York State Retirement System
• The security and stability of a career in New York State

Duties Description As a Digital Specialist, you are first and foremost:
• A content strategist with a continuous improvement mindset dedicated to optimizing the online information for the end-user.
• A technophile ready to explore new ways of doing things.
• A problem solver who excels in making the complicated simple through information architecture and plain language.
• A storyteller who can ignite interest and connect with audiences across digital media.

The Public Information Specialist 2 (Digital Specialist) will join the OGS Digital Services team to manage online communications. The Digital Specialist will work closely with various OGS and other agency program management and policymakers to listen, gather requirements and deliver content strategy solutions for agency websites, applications, and social media communications, including:

• Develop strategy and content for all agency social media channels, including:
o Manage content calendars
o Draft and schedule social media
o Pair and gather media assets
o Monitor channels on a daily basis
o Track insights and report metrics
• Consult with programs for all new or revised website content, including:
o Build clear and presentable web pages
o Identify and coordinate appropriate media needs for website content such as graphics, photography, and video
o Build and manage online forms and publications
• Daily website content management, including:
o Monitor online information for accuracy and timeliness
o Perform routine web edits on Drupal and SharePoint platforms
o Track Google analytics, draft reports, and respond to requests for information
• Lead facilitated team activities, such as content wireframing, requirements gathering, user research, and user testing.
• Test new online tools and features, and track and report bugs or other issues.
• Create accessible forms and documents for online use, including fillable PDFs.
• Occasional night and weekend shifts are required.

Additional Comments NOTE ON TELECOMMUTING: OGS employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.
NOTE ON COVID-19 VACCINATION/WEEKLY TESTING: All State employees in Executive controlled agencies who are fully vaccinated are to provide proof of this upon hire. At this time all unvaccinated employees do not need to submit weekly testing for COVID-19. Please note the weekly testing requirement may change at any time.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Human Resources/KM

Telephone 518-473-5282

Fax 518-486-1631

Email Address


Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242


Notes on ApplyingPlease submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Position Title & Vacancy ID number for which you are applying.