Position Information

NY HELPNo

AgencyPeople With Developmental Disabilities, Office for

TitleSocial Work Assistant 3

Occupational CategoryHealth Care, Human/Social Services

Salary Grade17

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $57984 to $73813 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 40

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County New York

Street Address 25 Beaver Street

Manhattan Regional Office - Service Access Unit/CCO

City New York

StateNY

Zip Code10004

Job Specifics

Minimum Qualifications • Must currently be permanent in the title of Social Worker Assistant 3, OR

• Must be active and reachable on the appropriate Civil Service eligible list, OR

• Must be eligible for 70.1 transfer by way of current permanent status in a title deemed comparable by the NYS Department of Civil Service.

FOR PROVISIONAL APPOINTMENT

• Must possess a Master’s degree in Social Work from a regionally accredited college or university, OR

• A Bachelor’s degree in Social Work and one year of post bachelor’s experience in Social Work, OR

• A Bachelor’s degree or higher in a human service area and two years of post-bachelor’s experience in Social Work.

If you are appointed provisionally, you must take the next scheduled civil service examination for this title and your score must be reachable on the resulting eligible list before you can be permanently appointed. If you do not pass the examination or achieve a reachable score, you may not be retained *

Duties Description JOB DESCRIPTION:

This position will be assigned to the Regional Office Region 4 Front Door Team. As such will assist individuals and families seeking and/or amending OPWDD services from all 5 boroughs.

PRIMARY DUTIES AND RESPONSIBILITIES:

Staff assigned to the Front Door division at the Regional Offices serve in a variety of capacities including, but not limited to:
Care Coordination Service Liaison (CCSL)

• Will process CCO2 submissions in CHOICES. This includes reviewing documentation submitted (DOH and DOC forms, certified return receipt, notes/letters from CCO, etc.), contacting CCO and/or family, sending out 30-day notice letters, entering notes in CCO2, and completing the DDRO verification form. Submit CCO1/2 override request to Central Office.

• Will troubleshoot general CM and individual/family issues including, but not limited to, linking CCOs to appropriate DDRO contacts, navigating CHOICES, communication with stakeholders via phone and email, and sharing community resources/contacts.

• Will complete the Customer Service Log for Central Office.

• Will facilitate local Care Manager training to address local needs.

• Will issue Code 95 removals when individuals are transitioning out of waiver. Obtain letter from individual/family and signed DOC form. Check TABS if known to OPWDD/active services. Close out of programs first using CE-5, then send to RSFO. TBD on who's doing what with Enrollment. Redirect individuals seeking Code 95 adds to Front Door.

• Reviewing and processing approvals for SFAR (NMCM, state-paid services such as respite and CH).

Service Amendment (SARF)

• Will serve as the liaison to the families seeking to obtain and amend services.

• Will assist with conducting information sessions, send out eligibility documents, conduct assessments, complete pre-authorizations, consult with Care Coordination Organizations, and complete and mail authorization forms.

• Will address all issues that may arise as families begin and transition throughout all the various processes involved in establishing eligibility and obtaining and amending services.

• Will interface with newly identified families each month through required sessions that introduce them to OPWDD services.

• Will provide oversight to the families as they progress through the authorization process.
Front Door Facilitator (FDF)

• Will serve as the liaison to the families seeking to obtain services.

• Will assist with conducting information sessions, send out eligibility documents, conduct assessments, complete pre-authorizations, consult with Care Coordination Organizations, and complete and mail authorization forms.

• Will address all issues that may arise as families begin and transition throughout all the various processes involved in establishing eligibility and obtaining services.

• Will interface with hundreds of newly identified families per month through required sessions that introduce them to OPWDD services.

• Will continue oversight to the families as they progress through the authorization process.

• Will continue to provide ongoing assistance to the families who have not yet completed the Front Door process.
Local School Transition (LST)

• Will serve as the liaison to the families whose children are about to graduate from high school and are seeking to obtain services.

• Will assist with conducting information sessions at the local schools, sending out eligibility documents, conduct assessments, complete pre-authorizations, and consult with Care Coordination Organizations.

• Will interface with hundreds of families who have individuals that are about to graduate from high school, or who have already graduated from high school.

• Will prepare quarterly reports and coordinate multiple meetings with organizations, schools and DDRO staff.

• Will continue to work with those families as they progress through the authorization process as well as provide ongoing assistance to the families who have not yet completed the Front Door process.

Additional Comments Please note:

• If you are employed by state government, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.

• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes that he or she needs a reasonable accommodation, they should contact the NYS OPWDD Workforce and Talent Management Central Office (518) 473-9689 or Email at accommodationrequests@opwdd.ny.gov to obtain information and RA forms.

• Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

• For CSEA positions: Local Bidding Agreements will be honored.

• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.

• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.

• OPWDD is an Equal Opportunity/Affirmative Action Employer

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Metro NY DDSO

Telephone

Fax 646-766-3491

Email Address Metro.Human.Resources@opwdd.ny.gov

Address

Street 2400 Halsey Street

Human Resources Office

City Bronx

State NY

Zip Code 10461

 

Notes on ApplyingPlease submit a cover letter and resume by August 16, 2022 and reference EOA #2022-97 on all correspondence.