Review Vacancy
Date Posted: 11/25/22
Applications Due: 12/05/22
Vacancy ID: 117403
Position Information
NY HELPNo
AgencyHigher Education Services Corporation
TitleOffice Assistant 1 (Temp/Hourly)
Occupational CategoryClerical, Secretarial, Office Aide
Salary GradeNS
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $17 to $17 Hourly
Employment Type Full-Time
Appointment Type Temporary
Jurisdictional Class Competitive Class
Travel Percentage 0%
Schedule
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 8 AM
To 4 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
Location
County Albany
Street Address 99 Washington Avenue
City Albany
StateNY
Zip Code12255
Job Specifics
Minimum Qualifications PREFERRED QUALIFICATIONS:
• Proficient in Microsoft Office
• Work independently
• Be Detail Oriented
• Use effective time management
• Be able to communicate efficiently verbally and in writing
• Offer constructive feedback and provide suggestions to improve current procedures
• Using the skills above would allow new staff to research and resolve account issues.
Duties Description Duties include but are not limited to:
1. Review, organize, and respond to e-mail inquiries received from students and employers in the unit’s shared mailboxes.
2. Review and process documents received from students and update appropriate database(s) when applicable.
3. Verify scholarship/award recipients’ compliance with scholarship requirements and send correspondence to students.
4. Calculate service credit requirements based on documentation received from students/applicants.
5. Verify professional licenses and other necessary requirements.
6. Calculate scholarship balances to be paid on student accounts for recipients in default of their service obligation. Update student records with documents supporting fulfilled requirements.
7. Communicate with students through telephone or email when clarification or additional information is needed to complete verification of service requirements.
8. Send correspondence to students with updates made to their accounts.
9. Make accurate eligibility determinations and process new scholarship applications including posting and certifying payments.
10. Perform other duties as assigned.
Additional Comments The hours of this position require working between 8:00 AM and 4:00 PM.
Please send resume and cover letter to resumes@hesc.ny.gov with the subject line “Office Assistant 1, Compliance”.
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name Bureau of Human Resources Management
Telephone (518) 474-7556
Fax (518) 473-6685
Email Address resumes@hesc.ny.gov
Address
Street 99 Washington Avenue
City Albany
State NY
Zip Code 12255
Notes on ApplyingQualified individuals must send a resume and cover letter to resumes@hesc.ny.gov with "Office Assistant 1, Compliance" in the subject line. Resumes will be accepted through 12/05/2022.
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