Position Information

NY HELPNo

AgencyState Comptroller, Office of the

TitleBusiness Systems Analyst 2 - Item # 01806(9)

Occupational CategoryNo Preference

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $79325 to $100342 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

Location

County Albany

Street Address Office of the State Comptroller

110 State Street

City Albany

StateNY

Zip Code12236

Job Specifics

Minimum Qualifications Candidates must be reachable on the Business Systems Analyst 2 eligible list or a current NYS employee eligible for transfer under Sections 52.6, or 70.1 of the Civil Service Law.

70.1 Transfer: Candidates must have one year of permanent, competitive service in a 70.1 qualifying title allocated to salary grade 21 or higher.

52.6 Transfer: Candidates must have one year of permanent, competitive service in a 52.6 qualifying title allocated to salary grade 21 or higher.

Duties Description Provide support for existing business processes and systems in all functional areas of the Retirement System

· Supervise and participate in all tasks associated with the analysis & design processes required to support all phases of the System Development Life Cycle to ensure the successful development and implementation of infrastructure and application changes in PeopleSoft, Oracle Policy Automation, FileNet, DataCap and any other integrated platforms.

· Supervise staff who:

o Work with stakeholders to support existing business processes and system components.

o Document and categorize existing business processes

· Work directly with operational bureau managers and staff in order to design and implement timely and effective solutions to maintain existing functionality.

· Work directly with POST Team Managers to ensure the effective coordination of all POST activities.

Supervise business process analysis activities

· Supervise staff who:

o Work with stakeholders to analyze potential or actual changes to their business processes and systems

o Facilitate the elicitation, documentation and tracking of new business requirements

o Work with stakeholders to conduct the analysis necessary to determine the capability fits and gaps of existing or proposed system components.

o Facilitate the development of new business process designs.

· Assist with cost / benefit analysis activities.

o Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Analysis Phase of the System Development Life Cycle.

Supervise business process design activities.

· Supervise staff who:

o Work with stakeholders to create functional and configuration design specifications.

o Ensure that design specifications provide the clarity required to allow operational bureau managers and staff to knowledgably perform their roles as approvers of all new business processes.

o Ensure that design specifications provide the clarity required to allow technical managers and staff to knowledgably perform their roles as developers of the system related components for new business processes.

o Ensure that solutions are consistent enterprise-wide whenever it is appropriate.

· Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Design Phase of the System Development Life Cycle.

Support system development activities

· Supervise staff who:

o Work with stakeholders to answer inquiries and provide additional information to assist the developers who are building / modifying system components.

o Provide support for technical testing activities as necessary.

· Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required to support the Build Phase of the System Development Life Cycle.

Supervise user testing activites

· Supervise staff who:

o Work with stakeholders to design and develop user test plans that effectively validate that all business process and system requirements have been met. Facilitate the execution of user test plans.

o Work with business and technical staff to analyze any problems identified during the user testing process and develop solutions that effectively address those problems.

· Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the User Testing Phase of the System Development Life Cycle.

Supervise deployment activities

· Supervise staff who:

o Work with stakeholders to design and develop deployment plans that allow for the effective and efficient implementation of all new business processes and system components

o Facilitate the execution of deployment plans.

o Work with business and technical staff to analyze any problems identified during the deployment process and develop solutions that effectively address those problems.

· Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Deployment Phase of the System Development Life Cycle.

Staff Supervision

· Directly supervise the activities of two Business Systems Analyst 1s

o Enforce proper adherence to time and attendance rules.

o Communicate and enforce standards of professional conduct.

o Administer probationary processes (as necessary)

o Communicate performance expectations and evaluate staff performance

o Manage training plans to ensure staff is trained as necessary to fully perform their duties at the highest level of competence.

Leadership and teamwork

· Project a positive outlook and attitude.

· Be flexible and receptive to new assignments based on evolving business needs, system capabilities and resource availability.

· Enable and empower subordinate staff to perform their duties independently whenever possible.

· Set example for subordinate staff by completing assignments promptly and with high quality.

· Be collaborative and cooperative.

· Embrace ownership of business activities and be accountable for effectively performing the duties associated with that ownership role.

· Maintain an environment that fosters and supports creative solutions and continuous improvement.

· Maintain a working environment that is committed to attracting, developing, and retaining a competent and highly motivated workforce.

Additional Comments Desired Competencies

· Practical experience with the System Development Life Cycle throughout all phases of solution delivery.

· Experience using recognized business analysis methodologies such as business process flows, fit-gap analysis

· Experience creating configuration and functional design specifications.

· Experience developing test scenarios, scripts and data, and reviewing test results.

· Experience working with an Enterprise Resource Planning (ERP) system such as PeopleSoft.

· Strong interpersonal skills, particularly in verbal and written communication.

· Strong troubleshooting, problem solving and organizational skills.

· Ability to interact and work well with technical and business staff.

· Ability to work well in a team environment.

· Strong presentation skills.

· Strong supervision skills

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Jennifer Brantigan

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address recruit@osc.ny.gov

Address

Street Office of the New York State Comptroller, Office of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

 

Notes on ApplyingInterested candidates should submit a cover letter and resume to recruit@osc.ny.gov no later than December 16, 2022. Please reference Item #01806(9)-OER-JB when responding.

When responding, please include the reference number and letters listed in this section. The OER ID # should not be included.