Position Information

NY HELPYes

AgencyHealth, Department of

TitleAdministrative Assistant 1 or Trainee (NY HELPS) - 24535

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade11

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $39215 to $56743 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed?

Mandatory overtime?

Compressed workweek allowed?

Telecommuting allowed?

Location

County Onondaga

Street Address Central NY Regional Office(CNYRO) Administration

217 S. Salina Street

City Syracuse

StateNY

Zip Code13202

Job Specifics

Minimum Qualifications Reassignment/Transfer: Current New York State employee with one year or more of permanent, contingent-permanent, or 55b/c service as an Administrative Assistant 1 (formerly Secretary 1); OR current New York State employee with one year or more of permanent, contingent-permanent, or 55b/c service in a position allocated to a Grade 6 and above and eligible for transfer under Section 70.1 of the Civil Service Law to Administrative Assistant Trainee 1.

*Public Candidates NY HELPS): Administrative Assistant Trainee 1: Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. Administrative Assistant Trainee 2: One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. Administrative Assistant 1: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. Certification (e.g., IAAP Certified Administrative Professional) or associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology may substitute for two years of experience.

Preferred Qualifications: The preferred candidate will be proficient in using the full suite of Microsoft Office; specifically PowerPoint, Word, Access, Outlook, and Excel. They will have customer service experience including excellent phone skills and ability to communicate with internal and external stakeholders. They will possess excellent organizational skills and experience scheduling and organizing meetings.

Duties Description The Administrative Assistant 1 (AA1) will provide administrative support for the Central New York Regional Office Administration Unit, which supports approximately 160 employees located in 4 offices within the region. The candidate will provide support and oversight to the main reception area and assist programs in the clerical work needed to ensure programs are meeting their goals. The candidate will serve as the first point of contact for office visitors and program staff, will be responsible for answering and directing telephone calls, and greeting office visitors and vendors. The candidate will provide the day-to-day office support, including coordinating and scheduling meetings; processing daily mail/deliveries and FedEx packages; typing, proofreading, reviewing and correcting correspondence; handling and routing of confidential documents in accordance with appropriate policies and procedures; maintain upkeep of electronic office equipment. The candidate may supervise other clerical staff and will provide training and orientation to new staff.

Additional Comments Permanent, Competitive, full-time. Transfer candidates may be asked for SSN to verify title history and eligibility. Candidates will be required to successfully pass a keyboarding examination that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation..

*This title is one that has been approved under the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required. However, all candidates must meet the minimum qualifications for the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary to permanent non-competitive and the official probationary period will begin. At a future date (on or about one year after of permanent non-competitive appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status. For additional information about the NY HELPS Program, please refer to https://www.cs.ny.gov/help/.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Human Resources Management Group, EGB/AA1/24535/CNYROAdmn

Telephone 518-486-1812

Fax 518-473-3395

Email Address resume@health.ny.gov

Address

Street Room 2217, Corning Tower Building, Empire State Plaza

City Albany

State NY

Zip Code 12237

 

Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference EGB/AA1/24535/CNYROAdmn included in the subject line or by mail to Human Resources Management Group, EGB/AA1/24535/CNYROAdmn, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.