Position Information

NY HELPNo

AgencyEducation Department, State

TitleSupport Services Assistant, Box ACS-3224/95809

Occupational CategoryNo Preference

Salary GradeNS

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $16 to $16 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Queens

Street Address Adult Career and Continuing Education Services

Queens VR District Office

City Jamaica

StateNY

Zip Code11432

Job Specifics

Duties Description The New York State Education Department’s (NYSED) Office of Adult Career and Continuing Education Services – Vocational Rehabilitation (ACCES-VR) is seeking candidates for a Support Services Assistant position in the Queens VR District Office. The incumbent of this position will be responsible for assisting a Vocational Rehabilitation Counselor. Duties of this position include, but are not limited to, the following:

• Data entry in various computer programs;
• Filing including sorting, locating, and returning files;
• Physically manipulate file folders;
• Learning new computer data systems, as needed;
• Escorting visitors;
• Delivering files and worksheets;
• Answering phone calls, taking messages and connecting or forwarding callers; and
• Performing other routine clerical duties, as assigned.

Minimum Qualifications MINIMUM QUALIFICATIONS: Candidates must have either a high school diploma OR a High School Equivalency diploma.

PREFERRED QUALIFICATIONS: Special consideration will be given to candidates who have experience working in a clerical office setting preferred but not required.

Additional Comments CONDITIONS OF EMPLOYMENT: This will be a temporary appointment. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. This appointment is contingent upon the continued employment of the Vocational Rehabilitation Counselor to whom assistance is being provided.

Based on this position’s location, in addition to the listed base salary, this position also receives a $3,400 Downstate Adjustment.

APPLICATION: Qualified candidates should send a resume and letter of interest by January 30, 2025 to accesjobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (ACS-3224/95809) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.

New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records.

Interested in a job with New York State, but don’t know where to start?

Visit these links for information on working for New York State:
• https://www.cs.ny.gov/jobseeker/
• https://www.cs.ny.gov/pio/publications/gettingajob.pdf

Generous benefits of working for New York State, including, but not limited to, the following:

Holiday & Paid Time Off
• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.

Health Care Benefits
• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost.

Additional Benefits
• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Public Service Loan Forgiveness (PSLF).
• Eligibility for various life insurance options.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Office of Human Resources Management

Telephone (518) 474-5215

Fax (518) 486-5631

Email Address accesjobs@nysed.gov

Address

Street NYS Education Department

89 Washington Avenue, OHRM, Room 528EB

City Albany

State NY

Zip Code 12234

 

Notes on ApplyingAPPLICATION: Qualified candidates should send a resume and letter of interest by January 30, 2025 to accesjobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (ACS-3224/95809) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.