Position Information

NY HELPYes

AgencyAttorney General, Office of the

TitleInformation Technology Specialist (ITS) 3 / ITS 3 Programming

Occupational CategoryI.T. Engineering, Sciences

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $84156 to $106454 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 10 British American Blvd

City Latham

StateNY

Zip Code12110

Job Specifics

Duties Description Under the direction of an Information Technology Specialist 4, SG25, the incumbent will work on the Enterprise Applications Development team, under the Information Technology Bureau. The incumbent will play a crucial role in supporting the agency's mission by providing support for our enterprise applications including NYMatters and other business applications. This includes providing end-user support, making basic configuration changes, creating documentation, and assisting in the analysis of requirements and designing user-focused solutions. This position will collaborate with business users to enhance application workflows and maintain a comprehensive knowledge base for future reference. The incumbent will build and enhance the Quality Assurance (QA) team by developing test plans, executing test cases, analyzing results, reducing bugs, and continuously maturing QA processes to ensure high-quality deliverables. Duties include, but are not limited to:
• Maintain existing web applications and develop enhancements using C# or Java, HTML, CSS, JS Libraries, and Web services. ?
• Develop application code following the Office of the Attorney General standards and policies.
• Write well-designed and efficient code following industry standards and best practices.
• Create and maintain PL/SQL packages, functions, and procedures. Write complex SQL queries.
• Work with Business Analysts to gather and refine specifications and requirements.
• Interact with end-users and other IT staff to troubleshoot problems.
• Create application documentation and architecture diagrams.
• Troubleshooting application issues, analyzing server logs, and monitoring application states.
• Build and enhance the QA team by developing test plans, executing test cases, analyzing results, reducing bugs, and continuously maturing QA processes to ensure high-quality deliverables.
• Act as the second level of support between end users and developers, troubleshooting issues, documenting problems with detailed screenshots, and ensuring timely resolution.

Preferred Qualifications
• 3+ years of professional experience in .Net core, C#, and entity framework or with Java.
• 3+ years of professional experience with testing tools (Regression testing, automated testing or load testing)
• 1+ year of professional experience with SQL and PL/SQL
• 1+ year of professional experience with HTML, CSS, and Javascript.
• 1+ year of professional experience deploying web applications,?change control processes, and application monitoring.
• 1+ year of professional experience creating and consuming Web Services.
• 1+ year of professional experience with Log4J or other common logging frameworks.
• ITIL certification or relevant IT service management experience.
• Familiarity with ServiceNow (SNOW), HIVE or other project management tools.
• 1+ years of experience with automated testing tools like UFT One, Tricentis Tosca, Leapfrog, selenium scripting or similar frameworks.

Minimum Qualifications Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 52.6, 70.1, or 70.4 of the Civil Service Law.

Transfers:
For 52.6, 70.1 and 70.4 transfer to an Information Technology Specialist 3, salary grade (SG)-23, you must have one year of permanent competitive service in an approved title for transfer allocated to an SG-21 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two Salary grades or one M-grade.

This title is part of the NY HELPS Program* provided agencies have exhausted promotional lists. No exam will be required for placement under the NY HELPS program.

Non-Competitive Qualifications for appointment under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) program: For appointment to an Information Technology Specialist 3 (SG-23), you must have:
1. Five years of professional experience in the following computer related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design, and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing.

OR

2. A bachelor's degree in any field including or supplemented by 15 semester credit hours in computer science and two years of experience; or a bachelor's or higher-level degree in any field and three years of experience; or an associate degree with 15 semester credit hours in a computer science field and four years of experience.

For appointment to an Information Technology Specialist 3 Programming (SG-23), you must have:
1. Five years of professional experience in computer programming which must have involved the planning, configuration, testing, implementation, and/or management of the systems environment that supports the organization's information technology architecture and business needs.

OR

2. A bachelor's degree in any field including or supplemented by 15 semester credit hours in computer science with at least 9 semester credit hours in programming languages and two years of experience in computer programming; or a bachelor's or higher level degree in any field and three years of experience in computer programming; or an associate degree with 15 semester credit hours in programming languages and four years of experience in computer programming.

Additional Comments Careers with the State offer multiple benefits including paid vacation leave (13+ days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative work schedules.

Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Human Resources Management Bureau

Telephone 518-776-2500

Fax

Email Address hr.recruitment@ag.ny.gov

Address

Street Office of the Attorney General, Human Resources Managment Bureau

The Capitol

City Albany

State NY

Zip Code 12224

 

Notes on ApplyingPlease send your cover letter and resume that includes a statement on how you meet the minimum qualifications for the position to HR.Recruitment@ag.ny.gov. Please include Vacancy ID # 178809 for prompt routing and review.

For more information about the OAG, please visit our website: www.ag.ny.gov.