Position Information

NY HELPNo

AgencyEnvironmental Conservation, Department of

TitleOffice Assistant 1

Occupational CategoryClerical, Secretarial, Office Aide

Salary GradeHourly

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $15.45 to $15.45 Hourly

Employment Type Part-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 5%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 625 Broadway

City Albany

StateNY

Zip Code12233

Job Specifics

Duties Description - Issue Sporting Licenses using the DEC Automated Licensing System (DECALS) at the DEC license sales counter and over the phone.

- Answer a high-volume phone line handling customer and license issuing agent complaints/issues over the phone;

utilize the DECALS database to update customer records and generate mailing lists.

- Possess effective communication skills for answering both phone, email and in-person programmatic questions and system troubleshooting for the public and 1,500 License Issuing Agents.

- Become familiar and knowledgeable about sporting license business rules, Hunting/Trapping and Fishing regulations and selling procedures.

- Process and prepare daily deposits of DECALS sales transactions and assist in end of the day close outs and reconciling the daily account.

- Basic office procedures for data entry, filing, key boarding, photocopying, hand carry information to other offices. Sort, handle and re-route to appropriate offices all incoming mail and other information. Prepare special mail when necessary using proper procedures.

-Answer FOIL requests for general counsel and Law Enforcement.

- Overtime may be mandatory during our extremely busy season, mid-August to October or when necessary to ensure the DECALS system functions properly and when the office needs require it.

- Selling licenses at the NYS Fair DEC License Sales counter will be required,

- Assist Division or Game Management staff with mailings, typing, photocopying, or tasks deemed appropriate by your supervisor.

-Take part in system testing to make sure DECALS is functioning as expected and according to business rules.

Minimum Qualifications There are no minimum education or experience requirements for this title.

Additional Comments This is a hourly appointment currently funded through 3/31/2025, with a likelihood of continuing beyond that date. Program needs and funding will determine actual termination date.

Must have a valid driver’s license or demonstrate the ability to meet the transportation needs of the position.
Travel may be required.
Overtime may be required.
Overnight travel may be required.
Weekends and holidays may be required.
Telecommuting may be available, will be discussed at interview.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Karen Price

Telephone 518-402-9273

Fax 518-402-9038

Email Address PostingResponses@dec.ny.gov

Address

Street 625 Broadway

Personnel, 10th Floor

City Albany

State NY

Zip Code 12233

 

Notes on ApplyingPlease email/mail your resume to the above. Be sure to include Vacancy #25-178885 on your resume or it may not be accepted.