Position Information

NY HELPNo

AgencyHigher Education Services Corporation

TitleStudent Assistant

Occupational CategoryClerical, Secretarial, Office Aide

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $21 to $21 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address 99 Washington Ave

City Albany

StateNY

Zip Code12110

Job Specifics

Duties Description 1. Monitor and respond to inboxes and communications from students and institutions.
2. Input data from inboxes and support data analysis efforts.
3. Support community outreach through resource sharing and resource development.
4. Participate in events and outreach efforts. Assist students and offer amazing customer service.
5. Working with teams to resolve individual and systematic issues.
6. Attendance and participation in departmental meetings.
7. Perform additional duties as assigned.

Minimum Qualifications *NOTE: Qualifying candidates must be available to work part-time through the end of the current semester and full-time, 37.5 hours per week once the current semester ends. It is anticipated that candidates will begin full-time employment mid to late May.

• Currently enrolled in a higher education institution, pursuing a degree in political science, sociology, or related field.
• Awareness of issues impacting special populations, including socioeconomic, cultural, and educational disparities.
• Excellent problem-solving and critical thinking skills.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize tasks, in a fast-paced environment.


• Proficiency in Microsoft Office Suite and WebEx.

Additional Comments TELECOMMUTING INFORMATION: Initially positions work full-time in the office and a hybrid telecommuting schedule of up to 50% remote work can be discussed with the hiring manager during the interview.

NYS is an equal opportunity employer.

Benefits of Working for NYS

Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually, plus two (2) floating holidays.
• Up to Thirteen (13) days of paid vacation leave annually.
• Up to Five (5) days of paid personal leave annually.
• Up to Thirteen (13) days of paid sick leave annually for CSEA or PEF; up to eight (8) days of paid sick leave annually for M/C.
• Up to three (3) days of professional leave annually to participate in professional development.

Health Care Benefits

• Eligible employees and dependents can pick from a variety of affordable health insurance programs.
• Family dental and vision benefits at no additional cost.

Additional Benefits

• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

PSLF: The Public Service Loan Forgiveness (PSLF) Program allows public service employees to have the remaining balance on direct loans forgiven after 120 qualifying payments are made under an accepted repayment plan while working full-time for an eligible employer. New York State is an eligible employer. More information is available at https://oer.ny.gov/public-service-loan-forgiveness.

METHOD OF APPLICATION: Apply by submitting an updated resume and cover letter to Human Resources via e-mail at resumes@hesc.ny.gov by the filing deadline listed in this posting. Please include “Vacancy # 3938” in subject line.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Higher Education Services Corporation

Telephone 5184747556

Fax

Email Address resumes@hesc.ny.gov

Address

Street 99 Washington Ave

City Albany

State NY

Zip Code 12110

 

Notes on ApplyingMETHOD OF APPLICATION: Apply by submitting an updated resume and cover letter to Human Resources via e-mail at resumes@hesc.ny.gov by the filing deadline listed in this posting. Please include “Vacancy # 3938” in subject line.