Position Information

NY HELPNo

AgencyCivil Service, Department of

TitleTest Center Monitor Supervisor

Occupational CategoryNo Preference

Salary GradeHourly

Bargaining UnitNone listed

Salary RangeFrom $24 to $24 Hourly

Employment Type Per Diem

Appointment Type Temporary

Jurisdictional Class Unclassified Service

Travel Percentage 10%

Schedule

Workweek Other (see below)

"Other" Explanation Weekdays, Evenings and Weekends, depending on needs and availability.

Hours Per Week Number of hours per week may vary

Workday

From 7 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Erie

Street Address May include multiple locations within the testing area

City Buffalo

StateNY

Zip Code14222

Job Specifics

Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and overseeing test administration at a test site or virtually through the use of a computer and web camera. The duties of the TCS may include:
• Understanding and complying with all examination guidelines, policies, and procedures.

• Arranging facility use and planning rooms according to candidate count.

• Providing assistance to test site staff and candidates.

• Charging of computer testing devices (Chromebooks) prior to administration of candidate exams (computerized testing).

• Assisting in the set up and distribution of computer testing devices (Chromebooks) to candidates, as well as assisting candidates with logging into and completing the submission of their exams if necessary.

• Utilizing software to virtually proctor candidates in a remote setting (if necessary)

• Assisting in training monitoring staff in the use of remote proctoring software.

• Maintaining contact with Civil Service Test Administration staff before and after the administration of examinations on a given test date.

• Receiving, distributing, and returning test material in a secure manner.

• Collecting, cleaning, and returning computer testing devices (Chromebooks) to the charging cart(s). Securely storing the charging cart(s).

• Travel will be required throughout the School Districts.

Minimum Qualifications • Possession of a High School Diploma or GED.

• Two years of customer service work experience and one year of supervisory experience.

• Ability to work with a diverse population in a calm and courteous manner under stressful conditions.

• Ability to operate a personal computer and perform basic computer functions

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name DCS Monitors

Telephone

Fax

Email Address DCSMonitors@cs.ny.gov

Address

Street Agency Building 1

Empire State Plaza

City Albany

State NY

Zip Code 12239

 

Notes on ApplyingIf interested please submit a copy of your cover letter & resume. Please include the vacancy ID number in your cover letter or subject line of your e-mail.