Position Information

NY HELPYes

AgencyTransportation, Department of

TitleProgram Aide (NYHELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $53478 to $67176 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 1%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address NYS Dept. of Transportation - Office of Human Resources/ Personnel Bureau

50 Wolf Road

City Albany

StateNY

Zip Code12232

Job Specifics

Duties Description This position is assigned to the Personnel Bureau, Employee Benefits Unit. Under the supervision and direction of higher-level administrative staff, duties will include but are not limited to:
• Coordinate and hold new-hire orientations and process all associated paperwork.
• Schedule and hold meetings with employees that have filed for retirement to discuss the process, their benefits, and to collect required paperwork.
• Review and process insurance related paperwork, includes tracking to ensure documents are received within the appropriate deadlines.
• Respond to questions, concerns, and issues as they arise.
• Process accrual requests for employees transferring to/from the agency.
• Initialize new or returning employees in LATS.
• Facilitate and monitor worker compensation claims.
• Special projects as assigned.

Responsibilities may include serving a role within the Incident Command System to support the department’s response to regional and statewide emergency situations.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).*
To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are 3 years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.
Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law.

Additional Comments Applicants must be currently authorized to work in the United States on a full-time basis.

*For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

The New York State Department of Transportation is an equal opportunity/affirmative action employer. Women, minority group members, disabled persons and Veterans are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.

In compliance with Public Law 99-603, candidates selected for appointment must provide an original document to prove their citizenship and/or legal right to work in the United States.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Wendy Gill

Telephone

Fax

Email Address HR-Personnel@dot.ny.gov

Address

Street NYS Department of Transportation

50 Wolf Road, 6th Floor

City Albany

State NY

Zip Code 12232

 

Notes on ApplyingQualified candidates should submit a letter of interest and a current resume, titled by last name, with the Notice Number MO-25-290 and last name in the subject line and referenced in the letter of interest no later than July 25, 2025 to:
NYS Department of Transportation
Attn: Wendy Gill
Personnel Bureau
50 Wolf Road
Albany, NY 12232
Email: HR-Personnel@dot.ny.gov