Position Information

NY HELPNo

AgencyFinancial Services, Department of

TitleDeputy Director of Investigative Support, Insurance Frauds Bureau (Chief Investigations, NS)

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $127507 to $160911 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Exempt Class

Travel Percentage 20%

Schedule

Workweek Variable

Hours Per Week 37.5

Workday

From 8 AM

To 6 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County New York

Street Address One State Street

City New York

StateNY

Zip Code10004

Job Specifics

Duties Description The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.

The Department of Financial Services is seeking candidates for the position of Deputy Director of Investigative Support within the Department’s Investigations and Intelligence Division, Insurance Frauds Bureau. The position will report directly to the Director of the Insurance Frauds Bureau. The primary responsibility of this role is to lead Assistant Chief Investigators and their teams of investigators in the intelligence and support units while fostering a culture of integrity, collaboration, and operational excellence. Duties include, but are not limited to, the following:

• Manages an Assistant Chief Investigator directing a team of criminal investigators, analysts, and support personnel, tasked with analyzing and assessing financial and insurance fraud referrals;
• Manages an Assistant Chief Investigator supervising a team tasked with providing operational support including resource procurement, evidence control, integrity control, records custody, and peace officer training;
• Manages a special projects unit supervisor overseeing a team engaged in executive-driven investigations;
• Oversees each units’ work for effectiveness in meeting investigative and law enforcement operation and activity objectives and implements best practices for managing each unit;
• Establishes priorities and ensures timely performance of satisfactory work quantity and quality, and works with unit supervisors to resolve work-related problems;
• Provides feedback to the Director about fraud patterns and trends to help set investigative direction and focus;
• Manages financial and insurance fraud referral intake procedures for thoroughness and timeliness, and makes case assignment recommendations to the Director;
• Monitors, tracks, and produces useful metrics on financial and insurance fraud referrals to ensure compliance with Bureau policies and New York regulations and law;
• Leads, fosters, and applies technological solutions to Bureau investigations;
• Competently represents the Bureau in interagency meetings, conferences and program initiatives with internal and external partners, including federal, state, and local law enforcement entities;
• Assists in the Bureau’s special projects and other assignments as needed;
• Travel may be required up to 20%; and
• Other duties as assigned.

Please note performance of the duties require frequent, unscheduled work on evenings and weekends and requires 24/7 availability.

Minimum Qualifications Preferred Qualifications

• Possession of a current NYS basic police school certification, peace officer certification or be able to attain its equivalent and can drive a vehicle and possess a valid NYS driver’s license. The Public Officer’s Law requires that peace officers at the DFS be citizens of the United States and reside in New York State.
• At least 11 years of law enforcement experience including relevant investigative work experience, and at least two years in a management or executive role.

The ideal candidate would also possess the following:

• Extensive experience overseeing and directing the work of other related to fraud and money laundering investigations, making decisions that impact an organization, and managing resources and projects, including hiring, evaluating, and training investigators;
• Extensive experience using and establishing policies and procedures for the deployment of sophisticated investigative software to support investigations;
• Extensive experience formulating training plans and making presentations on emerging criminal trends including but not limited to fraud, money laundering, and digital payment fraud;
• Extensive experience leading investigative teams in complex investigations involving large data sets of information including telephone records, financial records, social media, ride share, mobile banking, cash apps, digital wallets, and other records;
• Experience interacting with high-level executives and department and agency heads at federal, state and local law enforcement entities;
• Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (ACAMS), or other certifications (e.g., cyber, leadership and digital forensics).

Appointment Method:

This is an appointment to a position in the exempt jurisdictional class. As such, the incumbent of this position would serve at the pleasure of the appointing authority.

Additional Comments Please note that a change in negotiating unit may affect your salary, insurance and other benefits.

Salary: $127,507 - $160,911 (salary commensurate with experience)

Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,000 annual downstate adjustment.

Appointment Status: This is an appointment to a position in the exempt jurisdictional class.

Appointment to this position is pending Governor Appointment’s Office and Division of Budget approval.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Nate Keiper

Telephone

Fax (518) 402-5071

Email Address NCE.Notifications@dfs.ny.gov

Address

Street One Commerce Plaza

Suite 301

City Albany

State NY

Zip Code 12257

 

Notes on ApplyingTo Apply: Interested qualified candidates must submit a resume and letter of interest no later than August 31, 2025 to the email address listed below. Please include Box# (Box DDIS-CI-07001) in the subject line of your email to ensure receipt of your application. Email submissions are preferred.

Please be advised that the New York State Department of Financial Services does not offer sponsorship for employment visas.

Nate Keiper
Box DDIS-CI-07001
New York State Department of Financial Services
Office of Human Resources Management
One Commerce Plaza, Suite 301
Albany, NY 12257
Email: NCE.Notifications@dfs.ny.gov
Fax: (518) 402-5071

All candidates that apply may not be scheduled for an interview.


Public Service Loan Forgiveness
Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service


AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS
Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.

All people with disabilities are encouraged to apply to all jobs for which they meet the minimum qualifications.