Position Information

NY HELPYes

AgencyEducation Department, State

TitleMuseum Support Services Specialist 2 (NY HELPS), Box OCE-1559/27552

Occupational CategoryNo Preference

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $66951 to $85138 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address Office of Cultural Education

NYS Museum

City Albany

StateNY

Zip Code12234

Job Specifics

Duties Description The New York State Education Department’s Office of Cultural Education (OCE) is seeking an experienced and passionate education professional to serve as the Coordinator of Educational Programs - Museum Support Specialist 2 within the New York State Museum (NYSM). Under the direction of the Director of Education and Visitor Services, the incumbent of this position will be responsible for the management and oversight of educational programs, creation of educational resources, and implementation of museum instructor led programming. Other duties of this position include, but are not limited to, the following:

• Design, coordinate, and deliver inclusive educational programs for K–12 students, educators, and the public, including tours, workshops, and special events that align with the museum’s mission and New York State learning standards.
• Supervise and support the Museum Instructor team, assigning responsibilities, providing instructional guidance, evaluating performance, and fostering professional growth.
• Collaborate with the Director of Education and Visitor Services to develop annual strategic plans and prioritize key initiatives such as educational resources, professional development, and instructor-led programming.
• Lead the development of instructional materials and curriculum guides connected to exhibitions, commemorative months, and museum-based research, in collaboration with content experts and instructional staff.
• Coordinate educator engagement efforts, including CTLE-accredited professional development, school partnerships, teacher workshops, and field trip programming.
• Oversee the planning, development, and execution of youth-focused and out-of-school-time educational initiatives, ensuring program quality, alignment with learning standards, and effective staff supervision.
• Represent the Museum in professional and internal forums, including OCE-wide committees, educator conferences, and museum education networks to advance the institution’s educational goals
• Evaluate program effectiveness through data collection and feedback to inform continuous improvement in content, delivery, and participant engagement.

Minimum Qualifications NY HELPS
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS: Bachelor’s degree in education, ethnic studies, gender studies, museum studies, sociology, history, biology, anthropology, archeology, art, or geology, and one year of professional-level experience* in the conceptual development of exhibits or exhibit-related programs for a major institution or agency with an annual visitation of at least 30,000.

*Substitutions: A master’s degree in any of the above areas may substitute for one year of experience.

Preferred Qualifications:

Special consideration will be given to candidates who possess the following qualifications:
1. Experience in the development and/or implementation of educational or public programming in the subjects of history, art, or the sciences within a museum or cultural institution.
2. Demonstrated experience in the management of volunteers or staff members in an educationally-focused capacity within a museum or cultural institution.
3. Experience in the implementation of educational programming for students or educators that supports the New York State Learning Standards in a cultural institution.
4. Experience in collaboration with content specialists in the fields of science, history, or art to create education or public programming within a cultural institution.


Promotion: One year of permanent service as a Museum Support Services Specialist 1.

Reassignment: Candidates must have one year of permanent non-competitive service as a Museum Support Specialist 2.

Additional Comments CONDITIONS OF EMPLOYMENT:
This will be a permanent, non-competitive appointment. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of experience and/or transcripts will be required at the time of interview for all candidates. The work schedule for this position includes hours of either 8:30AM – 4:30PM or 9:00AM - 5:00PM.

This position leads to a maximum salary of $85,138 based on annual performance advances. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

APPLICATION: Qualified candidates should send a resume and letter of interest by February 10, 2026 to ocejobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OCE-1559) in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.

New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records.

Interested in a job with New York State, but don’t know where to start?

Visit these links for information on working for New York State:
• https://www.cs.ny.gov/jobseeker/
• https://www.cs.ny.gov/pio/publications/gettingajob.pdf

Generous benefits of working for New York State, including, but not limited to, the following:

Holiday & Paid Time Off
• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.

Health Care Benefits
• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost.

Additional Benefits
• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Public Service Loan Forgiveness (PSLF).
• Eligibility for various life insurance options.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Office of Human Resources Management

Telephone (518) 474-5215

Fax (518) 486-5631

Email Address ocejobs@nysed.gov

Address

Street NYS Education Department

89 Washington Avenue, OHRM Room 528 EB

City Albany

State NY

Zip Code 12234

 

Notes on ApplyingAPPLICATION: Qualified candidates should send a resume and letter of interest by February 10, 2026 to ocejobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OCE-1559) in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.

New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records.