Position Information

NY HELPYes

AgencySUNY Fredonia

TitleOffice Assistant 2

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $42641 to $42641 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Chautauqua

Street Address 280 Central Avenue

City Fredonia

StateNY

Zip Code14063

Job Specifics

Duties Description Fredonia's Residence Life Office seeks qualified candidates for a full-time, 12-month, Office Assistant 2, SG9, administrative support position. Working in a team-oriented environment and utilizing a working knowledge and understanding of SUNY and campus policies and procedures, the successful candidate will be responsible for a variety of duties that are not limited to, but will include the following:

Administrative and Customer Service Support

Maintain and model a professional, welcoming, and customer-service-oriented office environment while ensuring confidentiality.
Provide front office support to students, parents, faculty, staff, and campus visitors.
Coordinate scheduling and training of student office staff in customer service practices, telephone etiquette, and accurate communication of departmental procedures.
Type correspondence, reports, records, and other materials in draft and final form.
Maintain organized filing systems, records, and databases related to departmental operations.
Process and forward departmental mail.



Housing Operations Support

Assist with housing operations and room selection processes utilizing The Housing Director (THD) housing management software.
Utilize Banner to place holds on student accounts as required.
Coordinate and schedule Residence Life guest room reservations for campus guests, including billing and administrative tracking.
Process and maintain lost key requests, order replacement keys, and maintain associated payment records.
Maintain BOSS system functions and provide residence hall card access support when other personnel are unavailable.
Update and maintain Residence Life office calendars, including staff schedules and time-off requests.
Update the Residence Life events calendar with departmental programs and activities.



Financial and Purchasing Responsibilities

Prepare and process purchase orders and procurement documentation in accordance with SUNY and New York State purchasing procedures and guidelines.
Purchase items through State contracts and assist with receiving bids and awarding contracts for standardized materials, supplies, equipment, and services.
Monitor and follow up on compliance concerning purchases and requisitions.
Maintain multiple Touchnet stores for Residence Life operations and payment processing.
Maintain inventory of office supplies and forms and coordinate ordering of necessary materials.



Technology and Office Equipment

Operate office equipment including computers, printers, photocopiers, audiovisual equipment, calculators, and related technology necessary to complete assigned tasks.
Perform routine office equipment maintenance such as replacing toner and paper supplies.

Minimum Qualifications One year as an Office Assistant 1; or one year of permanent service in a clerical or keyboarding title allocated to Grade 6 or higher

OR: One year of clerical experience

Additional Comments The Office Assistant 2 for Residence Life provides advanced administrative and operational support for the Office of Residence Life. This position is responsible for maintaining efficient office operations, supporting housing administration processes, coordinating student services, and assisting with purchasing, scheduling, billing, and specialized housing software functions. The position requires strong organizational skills, customer service experience, attention to detail, and the ability to manage confidential information in a fast-paced environment.

The hiring salary for an SG 09 is $42,641 annually. This is a full-time, 12-month, probationary/permanent, day shift position that is represented by CSEA.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources

Telephone 7166733434

Fax 7166733210

Email Address Human.Resources@fredonia.edu

Address

Street 280 Central Avenue

511 Maytum Hall

City Fredonia

State NY

Zip Code 14063

 

Notes on Applying*Please go directly to our website to apply: http://fredonia.interviewexchange.com/jobofferdetails.jsp?JOBID=201661