Review Vacancy
Date Posted: 08/28/26
Applications Due: 09/12/26
Vacancy ID: 222754
Position Information
NY HELPYes
AgencyTaxation & Finance, State
TitleBusiness Systems Analyst 1 (NY HELPS)
Occupational CategoryOther Professional Careers
Salary Grade18
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $66951 to $85138 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Competitive Class
Travel Percentage 15%
Schedule
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 8:30 AM
To 4:30 PM
Flextime allowed? Yes
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
Location
County Albany
Street Address 299 Old Niskayuna RD
City Latham
StateNY
Zip Code12110
Job Specifics
Duties Description Under the general direction of the Real Property Analyst 2 or other higher-level manager, the Business Systems Analyst 1 in ORPTS Program Development will work as part of a team to support ORPTS central and regional offices. Activities include but are not limited to the following:
•Gather and document project requirements, timelines, and business rules.
•Support test planning activities, define test scenarios, develop test cases, data, scenarios, and execute test conditions.
•Design and implement changes to existing systems and/or new systems used by both internal and external (public-facing) users.
•Act as a liaison between internal and external stakeholders, testing staff, and IT units; work with systems development staff to design, test, and implement computer systems;
•Identify, evaluate, and escalate issues and risks in a timely manner to management along with potential options for solution/resolution.
•Identify and track all defects through to resolution.
•Create or update documents to reflect current or “as-is” state of business processes and functions.
•Support work to define, develop, and document “to-be” businesses processes and functions.
•Identify deficiencies and enhancement opportunities to support and improve existing systems.
•Review tax form changes, system changes and policy directives to determine impact on operations and procedures, and report findings to unit management.
•Assist in preparing procedures and work plans; provide guidance and advice to local municipalities and other customers; may conduct public presentations and/or classroom and on-the-job training for ORPTS and local government staff;
•Serve as subject matter expert and/or lead worker on other assigned projects, as needed;
•Communicate effectively, both verbally and in writing, with internal and external stakeholders.
•Maintain knowledge of real property tax law, division policies and procedures.
•Support Department programs and initiatives.
•Retrieve and use information from various department systems and software to enter data, gather information, produce reports, access files and databases;
•Effectively communicate both verbally and in writing with internal and external customers.
•Meet any travel requirements; travel may occasionally be required for this position.
•Adhere to the Department rules and policies including Code of Conduct, ethical practices, time and attendance rules and regulations.
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIUM QUALIFICATIONS:
Business Systems Analyst 1 journey level:
Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.
Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.
Business Systems Analyst Trainee 2:
Five years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.
Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.
Business Systems Analyst Trainee 1:
Four years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.
Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.
Note: Advanced Placement in a traineeship is at the discretion of the hiring agency.
________________________________________________________
COMPETITIVE MINIMUM QUALIFICATIONS:
The selected candidate must be eligible for transfer under Civil Service Law or reachable on the appropriate eligible list for this title and location in accordance with the provisions of Civil Service Law, Rules, and Regulations.
________________________________________________________
This position may be filled as a two-year traineeship dependent on education and experience:
•Trainee 1 is equated to SG-14, $53,764
•Trainee 2 is equated to SG-16, $59,994
After successful completion of the two-year traineeship, SG- 18 starting salary is $66,951
The candidate will be required to meet the travel requirements for this position, which may include having a valid driver’s license, based on geographic location.
PLEASE NOTE: Hours are based on business need and will be discussed during the interview. Newly hired employees will be eligible to telecommute after the specified training period.
Additional Comments Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).
New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.
Some positions may require additional credentials or a background check to verify your identity.
How to Apply
Name Tax Recruitment Team 2
Telephone
Fax
Email Address External.Application@tax.ny.gov
Address
Street W A Harriman State Office Campus
Building 9
City Albany
State NY
Zip Code 12227
Notes on ApplyingQualified Candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your resume and cover letter.
https://www7b.tax.ny.gov/HELP/gateway/HELP.home
*Former and current NYS employees may be contacted for their social security number for verification purposes.
-------------------FOR NY HELPS APPLICATIONS-------------------
Transcripts must show:
1. Your name
2. School name
3. Degree was awarded
4. Date degree was awarded
5. Foreign degrees must have an approved evaluation: https://www.cs.ny.gov/jobseeker/degrees.cfm
Note: It is essential that you describe your qualifying education and/or experience as completely as possible on your resume; your resume must describe in detail how your experience meets the minimum qualifications described above. Omissions or vagueness may not be interpreted in your favor. Failure to provide acceptable transcripts when educational credentials are required will result in disqualification.
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